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HTML

              
                
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
	
<!--[if !mso]><!-->
	<meta http-equiv="X-UA-Compatible" content="IE=edge">
<!--<![endif]-->
	<meta name="viewport" content="width=device-width, initial-scale=1.0"> 
	<title>Zendesk</title>
	<style type="text/css">		/**START COPY CSS**/
		
		.prehdr {
		font-size: 4px;
		line-height:6px !important;
		font-family:Arial, sans-serif;
		Margin-top:0px;
		}
		.bodycopy {
		font-size: 16px;
		line-height:24px !important;
		font-family:Arial, sans-serif;
		color:#01363C;
		Margin-top:0px;
		}
		.bodycopy2 {
		font-size: 24px;
		line-height:26px !important;
		font-family:Arial, sans-serif;
		Margin-top:0px;
		}
		.bodycopy3 {
		font-size: 32px;
		line-height:38px !important;
		font-family:Arial, sans-serif;
		font-weight:bold;
		Margin-top:0px;
		}
		.bodycopy4 {
		font-size: 16px;
		line-height:24px !important;
		font-family:Arial, sans-serif;
		color:#808080;
		Margin-top:0px;
		}
		.customerinfo {
		font-size: 13px;
		line-height:16px !important;
		font-family:Arial, sans-serif;
		}
		.footer {
		font-size: 12px;
		line-height:18px !important;
		font-family:Arial, sans-serif;
		margin-top: 0px;
		}
		.h1asterisk {
		font-size: 18px !important;
		line-height:0px !important;
		vertical-align: 21px !important;
		}
		.h2asterisk {
		font-size: 14px !important;
		line-height:0px !important;
		vertical-align: 14px !important;
		}
		.h3asterisk {
		font-size: 10px !important;
		line-height:0px !important;
		vertical-align: 10px !important;
		}
		 /**END COPY CSS**/
		
		 .mobile {border-spacing:0;display:none!important;height:0;max-height:0;mso-hide:all;overflow:hidden;visibility:hidden;width:0;}
		@media only screen and (max-width: 500px)
		{
		 .hidecellinmobile {display:none !important;}
		 .phonenumber {text-align:center !important;}
		 .h2mobile {font-size:26px !important; line-height:32px !important;}
		 .two-column .column,
		    .three-column .column {max-width: 100% !important;}
		    .two-column img {max-width: 100% !important;}
		    .three-column img {max-width: 50% !important;}
		.mobiletextalign {text-align: center !important}
		.padNo {padding-top:30px !important}
		.padNo2 {padding-top:10px !important;}
		.padNo3 {padding-top:10px !important; padding-left:10px !important; padding-right:10px !important}
		.noPad {padding:20px !important}
		.table90 {width:90% !important}
		.table {width:100% !important}
		
		 
		 /**START MOBILE SWAP CSS**/
		  .mobile, td.mobile, table.mobile, img.mobile, div.mobile, tr.mobile {
		      display: inline-block !important;
		       width: auto !important;
		        overflow: visible !important;
		      height: auto !important;
		      max-height: inherit !important;
		      font-size: 14px !important;
		      line-height:21px !important;
		      visibility:visible !important;
		       }
		
		   img.main-image {
		       display: block !important;
		       height: auto !important;
		       max-height: inherit !important;
		         overflow: visible !important;
		       visibility:visible !important;
		       width: 100% !important;
		     }
		
		 table.full-width {
		            width: 100% !important;       
		       }
		   /**END MOBILE SWAP CSS**/
		  }  
			
		@media screen yahoo {
		  * { overflow: visible!important }
		  .y-overflow-hidden { overflow: hidden!important }
		}	
		
	</style>
<!--[if (gte mso 9)|(IE)]>
    <style type="text/css">
        table {border-collapse: collapse !important;}
    </style>
    <![endif]-->
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
</head>
<body style="margin-top:0 !important;margin-bottom:0 !important;margin-right:0 !important;margin-left:0 !important;padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;background-color:#ffffff;"><div style="display:none;font-size:1px;color:#333333;line-height:1px;max-height:0px;max-width:0px;opacity:0;overflow:hidden;">
    We&#8217;ve been busy at Zendesk, find out the news we&#8217;re sharing at Relate.
</div>

<!--BEGIN EMAIL BODY-->

<center style="width:100%;table-layout:fixed;-webkit-text-size-adjust:100%;-ms-text-size-adjust:100%;">
<!--BEGIN WRAPPING TABLE-->
	<table width="100%" cellpadding="0" cellspacing="0" bgcolor="#ffffff">
		<tbody><tr>
			<td> 
<!--BEGIN PREHEADER-->
			<table width="100%" cellpadding="0" cellspacing="0" bgcolor="#ffffff">
				<tbody><tr>
					<td> 
					<div style="margin-top:0;margin-bottom:0;margin-right:auto;margin-left:auto; padding-left:0px; padding-right:0px;">
						<table align="center" style="border-spacing:0;font-family:sans-serif;color:#ffffff;Margin:0 auto;width:100%;" bgcolor="#ffffff">
							<tbody><tr>
								<td style="padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;" bgcolor="#ffffff"> 
								<table width="100%" style="border-spacing:0;font-family:sans-serif;color:#ffffff;" bgcolor="#ffffff">
									<tbody><tr>
										<td style="padding-bottom:0px; padding-top: 0px;padding-left:0px;padding-right:0px;background-color:#ffffff;width:100%;font-size:4px;text-align:left; display:none !important; visibility:hidden !important;"> 
										<p class="prehdr" style="text-align:left; line-height:6px; Margin-top:0px; Margin-bottom:0px;">
											‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;
                  ‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;
                  ‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;‌&nbsp;
										</p>
										</td>
									</tr>
								</tbody></table>
								</td>
							</tr>
						</tbody></table>
					</div>
					</td>
				</tr>
			</tbody></table>
<!--END PREHEADER-->
<!--BEGIN HEADER-->
			<table width="100%" cellpadding="0" cellspacing="0" bgcolor="#ffffff">
				<tbody><tr>
					<td style="padding-bottom: 20px; padding-top: 20px;" class=""> 
					<div style="max-width:600px;margin-top:0;margin-bottom:0;margin-right:auto;margin-left:auto; padding-left:20px; padding-right:20px;">
<!--[if (gte mso 9)|(IE)]>
<table width="600" align="center" style="border-spacing:0;font-family:sans-serif;color:#03363D;" >
<tr>
<td style="padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;" >
<![endif]-->
						<table align="center" style="border-spacing:0;font-family:sans-serif;color:#03363D;Margin:0 auto;width:100%;max-width:600px;" bgcolor="#ffffff">
							<tbody><tr>
								<td bgcolor="#ffffff" style="padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;"> 
								<table width="73%" style="border-spacing:0;font-family:sans-serif;color:#03363D;" bgcolor="#ffffff">
									<tbody><tr>
										<td style="padding-top:0;padding-bottom:0;padding-right:0;padding-left:0px;" align="left"> <a href="http://app.hello.zendesk.com/e/er?s=2136619493&lid=8975&elqTrackId=72c1f5d137e840988738793a8d293946&elq=b0516157c84a49679d88352c1acfcf8c&elqaid=20982&elqat=1"><img src="http://images.hello.zendesk.com/EloquaImages/clients/ZendeskInc/%7B45eb0412-a4a2-48d8-9072-f79eb0dd707c%7D_zendesk-logo.png" width="70" border="0" alt="Zendesk" style="display:block; color:#03363D; font-family:Arial, sans-serif; font-size:12px;"></a> </td>
									</tr>
								</tbody></table>
								</td>
								<td width="100%" bgcolor="#ffffff" style="padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;" class=""> 
								<table width="100%" style="border-spacing:0;font-family:sans-serif;color:#03363D;" bgcolor="#ffffff">
									<tbody><tr>
										<td style="padding-top:0px;padding-bottom:0px;padding-left:10px;padding-right:0px;background-color:#ffffff;width:100%;text-align:right;" class=""> 
										<p class="customerinfo" style="Margin-top:30px; font-weight:bold; margin-bottom:0px;font-size:13px; line-height:16px;">
											Zendesk Newsletter Q4 2018
										</p>
										</td>
									</tr>
								</tbody></table>
								</td>
							</tr>
						</tbody></table>
<!--[if (gte mso 9)|(IE)]>
</td>
</tr>
</table>
<![endif]-->
					</div>
					</td>
				</tr>
			</tbody></table>
<!--END HEADER-->







<!--BEGIN ONE COLUMN HERO-->
			<table width="100%" border="0" cellspacing="0" cellpadding="0" bgcolor="#ffffff">
				
					<tbody><tr>
						<td bgcolor="#ffffff" style="padding-top:0px; padding-bottom:0px;"> 
						<div style="max-width:600px;margin-top:0;margin-bottom:0;margin-right:auto;margin-left:auto; padding-left:20px; padding-right:20px;">
<!--[if (gte mso 9)|(IE)]>
<table width="600" align="center" style="border-spacing:0;font-family:sans-serif;color:#03363D;" >
<tr>
<td style="padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;" >
<![endif]-->
							<table align="center" style="border-spacing:0;font-family:sans-serif;color:#03363D;Margin:0 auto;width:100%;max-width:600px;">
								
									<tbody><tr>
										<td style="padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;"> <img src="http://images.hello.zendesk.com/EloquaImages/clients/ZendeskInc/%7B43f9a28d-49df-4696-ab80-f838a1a229ba%7D_mikkel-q3-top.png" width="600" alt="" style="border-width:0;width:100%;max-width:600px;height:auto; display:block; color:#03363D; font-family:Arial, sans-serif; font-size:21px;" class=""></td>
									</tr>
								
							</tbody></table>
<!--[if (gte mso 9)|(IE)]>
</td>
</tr>
</table>
<![endif]-->
						</div>
						</td>
					</tr>
				
			</tbody></table>
<!--END ONE COLUMN HERO-->






<!--BEGIN ONE COLUMN H2, CENTER-->
			<table width="100%" border="0" cellspacing="0" cellpadding="0" bgcolor="#ffffff">
				
					<tbody><tr>
						<td bgcolor="#ffffff" style="padding-top:0px; padding-bottom:0px;" class=""> 
						<div style="max-width:600px;margin-top:0;margin-bottom:0;margin-right:auto;margin-left:auto; padding-left:20px; padding-right:20px;" class="">
<!--[if (gte mso 9)|(IE)]>
<table width="600" align="center" style="border-spacing:0;font-family:sans-serif;color:#03363D;" >
<tr>
<td style="padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;" >
<![endif]-->
							<table align="center" style="border-spacing:0;font-family:sans-serif;color:#03363D;Margin:0 auto;width:100%;max-width:600px;">
								
									<tbody><tr>
										<td style="padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;"> 
										<table width="100%" style="border-spacing:0;font-family:sans-serif;color:#03363D;">
											
												<tbody><tr>
													<td style="padding-top:0px;padding-bottom:0px;padding-left:40px;padding-right:40px;background-color:#f1f7f5;width:100%;text-align:center; font-size:32px; line-height:15px; font-weight:bold; font-family: Arial, sans-serif;" class="h2mobile"> <span><font style="text-decoration:none; color:#03363D;">Letter from Mikkel</font></span> </td>
												</tr>
											
										</tbody></table>
										</td>
									</tr>
								
							</tbody></table>
<!--[if (gte mso 9)|(IE)]>
</td>
</tr>
</table>
<![endif]-->
						</div>
						</td>
					</tr>
				
			</tbody></table>
<!--END ONE COLUMN H2, CENTER-->




<!--BEGIN ONE COLUMN WITH BODYCOPY1, ALIGN- CENTER-->
<table width="100%" border="0" cellspacing="0" cellpadding="0" bgcolor="#ffffff">
<tbody><tr><td bgcolor="#ffffff" style="padding-top:0px; padding-bottom:0px;" class="">
<div style="max-width:600px;margin-top:0;margin-bottom:0;margin-right:auto;margin-left:auto; padding-left:20px; padding-right:20px;" class="">
<!--[if (gte mso 9)|(IE)]>
<table width="600" align="center" style="border-spacing:0;font-family:sans-serif;color:#01363C;" >
<tr>
<td style="padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;" >
<![endif]-->
<table align="center" style="border-spacing:0;font-family:sans-serif;color:#01363C;Margin:0 auto;width:100%;max-width:600px;">
       <tbody><tr>
<td style="padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;">
        <table width="100%" style="border-spacing:0;font-family:sans-serif;color:#01363C;">
            <tbody><tr>
                <td style="padding-top:25px;padding-bottom:30px;padding-left:40px;padding-right:40px;background-color:#f1f7f5;width:100%;text-align:center;" class="">
                    <p style="font-size: 14px; line-height:24px !important; font-family:Arial, sans-serif; color:#01363C;Margin-top:0px; line-height:20px; Margin-bottom:0px;" class="">As we try to live up to today’s customer expectations, it can often feel like our customers are moving ahead while we are falling behind. <br><br>

As businesses we often think about ourselves as the center of the universe, giving us a false sense that we have a full panoramic view of our customers. But the truth is that our customers don’t revolve around us. We’re just a tiny part of their ever-changing universe.
<br><br>
We need to break free from this old way of thinking. Our business mentality and CRM systems need to support a new reality.<br><br>

Today at our Relate conference, I unveiled our vision and latest products for customer experiences, all focused on helping you break free.<br><br>

I encourage you to learn more by reading our newsletter below.<br><br>

Mikkel </p>
                </td>
            </tr>
        </tbody></table>
    </td>
</tr>
</tbody></table>
<!--[if (gte mso 9)|(IE)]>
</td>
</tr>
</table>
<![endif]-->
        </div>
        </td>
        </tr>
        </tbody></table>
<!--END ONE COLUMN WITH BODYCOPY1, ALIGN- CENTER-->





<!--BEGIN 60px WHITE SPACER-->
<table width="100%" border="0" cellspacing="0" cellpadding="0" bgcolor="#FFFFFF">
<tbody><tr><td bgcolor="#FFFFFF" style="padding-top:0px; padding-bottom:0px;">
    <div style="max-width:600px;margin-top:0;margin-bottom:0;margin-right:auto;margin-left:auto; padding-left:20px; padding-right:20px;">
<!--[if (gte mso 9)|(IE)]>
<table width="600" align="center" style="border-spacing:0;font-family:sans-serif;color:#111111;" >
<tr>
<td style="padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;" >
<![endif]-->
    <table align="center" style="border-spacing:0;font-family:sans-serif;color:#111111;Margin:0 auto;width:100%;max-width:600px;">
    <tbody><tr>
<td style="padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;">
        <table width="100%" style="border-spacing:0;font-family:sans-serif;color:#111111;">
            <tbody><tr>
                <td style="padding-top:20px;padding-bottom:0px;padding-left:40px;padding-right:40px;background-color:#FFFFFF;width:100%;text-align:left;"> 
                    <p style="Margin-top:0px; line-height:0px; Margin-bottom:0px;font-size:4px;">&nbsp;</p>
                </td>
            </tr>
        </tbody></table>
    </td>
</tr>
</tbody></table>
 
<!--[if (gte mso 9)|(IE)]>
</td>
</tr>
</table>
<![endif]-->
        </div>
        </td>
        </tr>
        </tbody></table>
<!--END 60px WHITE SPACER-->






<table width="100%" border="0" cellspacing="0" cellpadding="0" bgcolor="#ffffff">
     <tbody><tr>
    <td bgcolor="#ffffff" style="padding-top:0px; padding-bottom:0px;" class="">
       <div style="max-width:600px;margin-top:0;margin-bottom:0;margin-right:auto;margin-left:auto; padding-left:20px; padding-right:20px;" class="">
          <!--[if (gte mso 9)|(IE)]>
          <table width="600" align="center" style="border-spacing:0;font-family:sans-serif;color:#111111;" >
         <tr>
            <td style="padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;" >
               <![endif]-->
               <table bgcolor="#ffffff" align="center" style="border-spacing:0;font-family:sans-serif;color:#111111;margin:0 auto;width:100%;max-width:600px;">
              <tbody><tr>
                 <td width="20" bgcolor="212121" style="padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;"><img src="http://images.hello.zendesk.com/EloquaImages/clients/ZendeskInc/%7B91a146cf-f7d4-486d-ac2c-c4e85f55d97f%7D_spacer.gif" height="30" width="20" border="0" style="display:block;border-width:0;"></td>
                 <td style="padding-top:0px;padding-bottom:0px;padding-right:0;padding-left:0;text-align:center;font-size:0;background-color:#212121">
                <!--[if (gte mso 9)|(IE)]>
                <table width="100%" style="border-spacing:0;font-family:sans-serif;color:#111111;" >
                   <tr>
                      <td width="100%" valign="top" style="padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;" >
                     <![endif]-->
                     <div style="width:100%;max-width:560px;display:inline-block;vertical-align:top;">
                        <table width="100%" style="border-spacing:0;font-family:sans-serif;color:#111111;">
                           <tbody><tr>
                          <td class="main-image" style="padding-top:30px;padding-bottom:30px;padding-left:20px;padding-right:20px;" align="center">
                             <a href="http://app.hello.zendesk.com/e/er?s=2136619493&lid=22019&elqTrackId=b05dab3f9e3343a3b6cf4ac6ed4297f4&emailAddress=mike.nelson%40lonelyplanet.com&firstName=Mike&lastName=Nelson&elq=b0516157c84a49679d88352c1acfcf8c&elqaid=20982&elqat=1"><img src="http://images.hello.zendesk.com/EloquaImages/clients/ZendeskInc/%7B3d10baf7-8983-4af8-b947-856ee691b16f%7D_zendesk-sunshine-logo3.png" width="170px" alt="" style="border-width:0;width:100%;max-width:170px;height:auto;"></a>
                          </td>
                           </tr>
                        </tbody></table>
                     </div>
                     <!--[if (gte mso 9)|(IE)]>
                      </td>
                   </tr>
                </table>
                <![endif]-->
                 </td>
                 <td width="20" bgcolor="212121" style="padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;" class=""><img src="http://images.hello.zendesk.com/EloquaImages/clients/ZendeskInc/%7B91a146cf-f7d4-486d-ac2c-c4e85f55d97f%7D_spacer.gif" height="30" width="20" border="0" style="display:block;border-width:0;"></td>
              </tr>
               </tbody></table>
               <!--[if (gte mso 9)|(IE)]>
            </td>
         </tr>
          </table>
          <![endif]-->
       </div>
    </td>
     </tr>
  </tbody></table>
  






<!--BEGIN ONE COLUMN H2, CENTER-->
			<table width="100%" border="0" cellspacing="0" cellpadding="0" bgcolor="#ffffff">
				
					<tbody><tr>
						<td bgcolor="#ffffff" style="padding-top:0px; padding-bottom:0px;" class=""> 
						<div style="max-width:600px;margin-top:0;margin-bottom:0;margin-right:auto;margin-left:auto; padding-left:20px; padding-right:20px;">
<!--[if (gte mso 9)|(IE)]>
<table width="600" align="center" style="border-spacing:0;font-family:sans-serif;color:#03363D;" >
<tr>
<td style="padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;" >
<![endif]-->
							<table align="center" style="border-spacing:0;font-family:sans-serif;color:#03363D;Margin:0 auto;width:100%;max-width:600px;">
								
									<tbody><tr>
										<td style="padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;"> 
										<table width="100%" style="border-spacing:0;font-family:sans-serif;color:#ffffff;">
											
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                                                  <td style="padding-top:0px;padding-bottom:0px;padding-left:40px;padding-right:40px;background-color:#212121;width:100%;text-align:center; font-size:32px; line-height:38px; font-weight:bold; font-family: Arial, sans-serif;" class="h2mobile"> <span><font style="text-decoration:none; color:#ffffff;">Introducing Zendesk Sunshine</font></span> </td>
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<table width="100%" border="0" cellspacing="0" cellpadding="0" bgcolor="#ffffff">
<tbody><tr><td bgcolor="#ffffff" style="padding-top:0px; padding-bottom:0px;" class="">
<div style="max-width:600px;margin-top:0;margin-bottom:0;margin-right:auto;margin-left:auto; padding-left:20px; padding-right:20px;">
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        <table width="100%" style="border-spacing:0;font-family:sans-serif;color:#01363C;">
            <tbody><tr>
                <td style="padding-top:25px;padding-bottom:0px;padding-left:40px;padding-right:40px;background-color:#212121;width:100%;text-align:center;">
                    <p style="font-size: 14px; line-height:24px !important; font-family:Arial, sans-serif; color:#ffffff;Margin-top:0px; line-height:20px; Margin-bottom:0px;" class="">Introducing Zendesk Sunshine, the open, flexible CRM platform. Sunshine is built on AWS and lets you seamlessly connect and understand all your customer data—wherever it lives. It’s fast, powerful, and gives you the freedom to build whatever you want.
</p>
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<table width="100%" border="0" cellspacing="0" cellpadding="0" bgcolor="#ffffff">
<tbody><tr><td bgcolor="#ffffff" style="padding-top:0px; padding-bottom:0px;">
<div style="max-width:600px;margin-top:0;margin-bottom:0;margin-right:auto;margin-left:auto; padding-left:20px; padding-right:20px;">
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<table width="600" align="center" style="border-spacing:0;font-family:sans-serif;color:#111111;" >
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<td style="padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;" >
<![endif]-->
<table align="center" style="border-spacing:0;font-family:sans-serif;color:#111111;Margin:0 auto;width:100%;max-width:600px;">     <tbody><tr>
<td style="padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;">
        <table width="100%" style="border-spacing:0;font-family:sans-serif;color:#111111;">
            <tbody><tr>
                <td align="center" style="padding-top:25px;padding-bottom:20px;padding-left:40px;padding-right:40px;background-color:#212121;width:100%;text-align:center;" class="">
                <div align="center" class="">
                <table border="0" cellspacing="0" cellpadding="0" align="center">
  <tbody><tr>
    <td align="center" style="font-size:18px; line-height: 22px; font-weight:bold; font-family: Arial, sans-serif;"><span><a href="http://app.hello.zendesk.com/e/er?s=2136619493&lid=22019&elqTrackId=59148646cecc4613b271479e464b0031&emailAddress=mike.nelson%40lonelyplanet.com&firstName=Mike&lastName=Nelson&elq=b0516157c84a49679d88352c1acfcf8c&elqaid=20982&elqat=1" style="color: #30AABC; text-decoration: none; background-color: #30AABC; border-top: 14px solid #30AABC; border-bottom: 14px solid #30AABC; border-left: 28px solid #30AABC; border-right: 28px solid #30AABC; display: inline-block; mso-table-lspace:0pt; mso-table-rspace:0pt; color: #ffffff;">Learn
 more</a></span></td>
  </tr>
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  <!--BEGIN ONE COLUMN HERO-->
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										<td style="padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;"> <img src="http://images.hello.zendesk.com/EloquaImages/clients/ZendeskInc/%7Bdec0965e-b9b3-4f68-93aa-e8dc998c3ab1%7D_newsletter_sunshine.jpg" width="600" alt="" style="border-width:0;width:100%;max-width:600px;height:auto; display:block; color:#03363D; font-family:Arial, sans-serif; font-size:21px;"></td>
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                <td style="padding-top:30px;padding-bottom:0px;padding-left:40px;padding-right:40px;background-color:#FFFFFF;width:100%;text-align:left;"> 
                    <p style="Margin-top:0px; line-height:0px; Margin-bottom:0px;font-size:4px;">&nbsp;</p>
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										<td style="padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;" align="center"> <a href="http://app.hello.zendesk.com/e/er?s=2136619493&lid=22018&elqTrackId=46da1786b32244fa91605a414fb1da60&emailAddress=mike.nelson%40lonelyplanet.com&firstName=Mike&lastName=Nelson&elq=b0516157c84a49679d88352c1acfcf8c&elqaid=20982&elqat=1"><img class="table90" src="http://images.hello.zendesk.com/EloquaImages/clients/ZendeskInc/%7B2a7f11ad-3911-4652-9338-93ee116bd8bd%7D_reverb-logo-2017_yt2rfr.png" width="135" alt="" style="border-width:0;max-width:160px;height:auto; display:block;"></a> </td>
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<table width="100%" border="0" cellspacing="0" cellpadding="0" bgcolor="#ffffff">
<tbody><tr><td bgcolor="#ffffff" style="padding-top:0px; padding-bottom:0px;">
<div style="max-width:600px;margin-top:0;margin-bottom:0;margin-right:auto;margin-left:auto; padding-left:20px; padding-right:20px;">
<!--[if (gte mso 9)|(IE)]>
<table width="600" align="center" style="border-spacing:0;font-family:sans-serif;color:#01363C;" >
<tr>
<td style="padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;" >
<![endif]-->
<table align="center" style="border-spacing:0;font-family:sans-serif;color:#01363C;Margin:0 auto;width:100%;max-width:600px;">
       <tbody><tr>
<td style="padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;">
        <table width="100%" style="border-spacing:0;font-family:sans-serif;color:#01363C;">
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                <td class="padNo3" style="padding-top:25px;padding-bottom:0px;padding-left:10px;padding-right:10px;background-color:#ffffff;width:100%;text-align:center; line-height:26px;">
                    <p class="bodycopy2" style="font-size:16px; line-height:26px; Margin-top:0px; Margin-bottom:0px;">"Zendesk is a platform that's really enabling us to focus on our customers."</p>
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						<div style="max-width:600px;margin-top:0;margin-bottom:0;margin-right:auto;margin-left:auto; padding-left:20px; padding-right:20px;" class="">
<!--[if (gte mso 9)|(IE)]>
<table width="600" align="center" style="border-spacing:0;font-family:sans-serif;color:#03363D;" >
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<td style="padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;" >
<![endif]-->
							<table align="center" style="border-spacing:0;font-family:sans-serif;color:#03363D;Margin:0 auto;width:100%;max-width:600px;">
								
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										<table width="100%" style="border-spacing:0;font-family:sans-serif;color:#03363D;">
											
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													<td style="padding-top:20px;padding-bottom:0px;padding-left:40px;padding-right:40px;background-color:#ffffff;width:100%;text-align:center; font-family: Arial, sans-serif;" class="h2mobile"> <span style="text-decoration:none; color:#03363D; font-size:14px;">- David Kalt, CEO at Reverb</span> </td>
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<table width="100%" border="0" cellspacing="0" cellpadding="0" bgcolor="#ffffff">
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              <![endif]-->
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                               <td style="padding-top:8px;padding-bottom:0px;width:100%;text-align:center;">
                                  <p style="line-height:0px; font-size:4px;margin:0px;"> </p>
                               </td>
                            </tr>
                            <tr>
                               <td align="center" style=" font-size:18px; line-height: 28px;padding-left:19px; padding-right:19px; font-weight:bold; font-family: Arial, sans-serif, 'Arial Bold'"><span><a href="http://app.hello.zendesk.com/e/er?s=2136619493&lid=22018&elqTrackId=de07170371ef47c69a081d7f174fe344&emailAddress=mike.nelson%40lonelyplanet.com&firstName=Mike&lastName=Nelson&elq=b0516157c84a49679d88352c1acfcf8c&elqaid=20982&elqat=1" style="text-decoration: none; border-right: 19px; border-left: 19px; display: inline-block; mso-table-lspace:0pt; mso-table-rspace:0pt; color: #30AABC;">Read more</a></span></td>
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                                  <p style=" line-height:0px; margin:0px;font-size:4px;"> </p>
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                <td style="padding-top:10px;padding-bottom:0px;padding-left:40px;padding-right:40px;background-color:#FFFFFF;width:100%;text-align:left;"> 
                    <p style="Margin-top:0px; line-height:0px; Margin-bottom:0px;font-size:4px;">&nbsp;</p>
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<table width="100%" border="0" cellspacing="0" cellpadding="0" bgcolor="#ffffff">
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       <div style="max-width:600px;margin-top:0;margin-bottom:0;margin-right:auto;margin-left:auto; padding-left:20px; padding-right:20px;" class="">
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                 <td width="20" bgcolor="#bfe1ef" style="padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;"><img src="http://images.hello.zendesk.com/EloquaImages/clients/ZendeskInc/%7B91a146cf-f7d4-486d-ac2c-c4e85f55d97f%7D_spacer.gif" height="30" width="20" border="0" style="display:block;border-width:0;"></td>
                 <td style="padding-top:0px;padding-bottom:0px;padding-right:0;padding-left:0;text-align:center;font-size:0;background-color:#bfe1ef">
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                          <td class="main-image" style="padding-top:30px;padding-bottom:30px;padding-left:20px;padding-right:20px;" align="center">
                             <a href="http://app.hello.zendesk.com/e/er?s=2136619493&lid=22017&elqTrackId=f09dce50ceb94544b21f644833e516ba&emailAddress=mike.nelson%40lonelyplanet.com&firstName=Mike&lastName=Nelson&elq=b0516157c84a49679d88352c1acfcf8c&elqaid=20982&elqat=1"><img src="http://images.hello.zendesk.com/EloquaImages/clients/ZendeskInc/%7Be7e1a0d2-c990-4806-86d4-a63c6a035fe8%7D_explore-logo.png" width="108px" alt="" style="border-width:0;width:100%;max-width:108px;height:auto;"></a>
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                 <td width="20" bgcolor="#bfe1ef" style="padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;"><img src="http://images.hello.zendesk.com/EloquaImages/clients/ZendeskInc/%7B91a146cf-f7d4-486d-ac2c-c4e85f55d97f%7D_spacer.gif" height="30" width="20" border="0" style="display:block;border-width:0;"></td>
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						<td bgcolor="#ffffff" style="padding-top:0px; padding-bottom:0px;"> 
						<div style="max-width:600px;margin-top:0;margin-bottom:0;margin-right:auto;margin-left:auto; padding-left:20px; padding-right:20px;">
<!--[if (gte mso 9)|(IE)]>
<table width="600" align="center" style="border-spacing:0;font-family:sans-serif;color:#03363D;" >
<tr>
<td style="padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;" >
<![endif]-->
							<table align="center" style="border-spacing:0;font-family:sans-serif;color:#03363D;Margin:0 auto;width:100%;max-width:600px;">
								
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										<td style="padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;"> 
										<table width="100%" style="border-spacing:0;font-family:sans-serif;color:#ffffff;">
											
												<tbody><tr>
													<td style="padding-top:0px;padding-bottom:0px;padding-left:40px;padding-right:40px;background-color:#bfe1ef;width:100%;text-align:center; font-size:32px; line-height:38px; font-weight:bold; font-family: Arial, sans-serif;" class="h2mobile"> <span><font style="text-decoration:none; color:#03363D;">Let data lead the way</font></span> </td>
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                    <p style="font-size: 14px; line-height:24px !important; font-family:Arial, sans-serif; color:#03363D;Margin-top:0px; line-height:20px; Margin-bottom:0px;" class="">The way to success for your team, that is. <br>We’re thrilled to announce that Zendesk Explore is here to help you use your data in smarter ways, across every channel. Explore provides analytics for your business to measure and improve your customer experience. 
                  <br><br>
                  Yes, expertise is included.</p>
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    <td align="center" style="font-size:18px; line-height: 22px; font-weight:bold; font-family: Arial, sans-serif;"><span><a href="http://app.hello.zendesk.com/e/er?s=2136619493&lid=22017&elqTrackId=3a116c34f0e54cefa71836aa47b6575d&emailAddress=mike.nelson%40lonelyplanet.com&firstName=Mike&lastName=Nelson&elq=b0516157c84a49679d88352c1acfcf8c&elqaid=20982&elqat=1" style="color: #30AABC; text-decoration: none; background-color: #30AABC; border-top: 14px solid #30AABC; border-bottom: 14px solid #30AABC; border-left: 28px solid #30AABC; border-right: 28px solid #30AABC; display: inline-block; mso-table-lspace:0pt; mso-table-rspace:0pt; color: #ffffff;">Start
 exploring</a></span></td>
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															See how Explore works
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														<p style="font-size: 13px; line-height:19px; font-family:Arial, sans-serif; color:#01363C; text-align:left; Margin-top:0px; margin-bottom:0px;" class="">
													Join us Thursday, 29 November to get the full scoop on Explore. During this 30-minute webinar, we’ll talk about how to move around in Explore, discuss common use cases, and ensure that you have all the information you need to hit the ground running with your data.
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<a href="http://app.hello.zendesk.com/e/er?s=2136619493&lid=22016&elqTrackId=0cb220a3755d4ceba6cb4079db847bca&emailAddress=mike.nelson%40lonelyplanet.com&firstName=Mike&lastName=Nelson&elq=b0516157c84a49679d88352c1acfcf8c&elqaid=20982&elqat=1" style="color: #30AABC; text-decoration: none; background-color: #30AABC; border-top: 14px solid #30AABC; border-bottom: 14px solid #30AABC; border-left: 24px solid #30AABC; border-right: 24px solid #30AABC; display: inline-block; mso-table-lspace:0pt; mso-table-rspace:0pt; color: #ffffff;">Register Now</a></span></td>
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														<td style="padding: 35px 35px 0px; width: 100%; text-align: left; font-size: 13px; line-height: 35px; font-weight: bold; background-color: rgb(251, 239, 236); font-family: Arial, sans-serif; color: rgb(128, 128, 128); border-style: none;" class=""> <span>Resource</span></td>
													</tr>
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														<td style="padding-top:10px; padding-bottom:0px; padding-left:35px; padding-right:35px;" class=""> 
														<p style="text-align:left; Margin-top:0px; margin-bottom:0px; font-size:25px; line-height:30px; font-weight:bold; font-family: Arial, sans-serif; color:#03363D;" class="">
															Proof is in the data 
														</p>
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														<td style="padding-top:16px; padding-bottom:0px; padding-left:35px; padding-right:35px;" class=""> 
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														Data is power, and customer support generates a ton of it. We’ve put together an eBook that dives deep into the customer service metrics that matter so your business can start providing better customer experiences.
														</p>
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<a href="http://app.hello.zendesk.com/e/er?s=2136619493&lid=22015&elqTrackId=cace35396824473a87be4eddc7e98767&emailAddress=mike.nelson%40lonelyplanet.com&firstName=Mike&lastName=Nelson&elq=b0516157c84a49679d88352c1acfcf8c&elqaid=20982&elqat=1" style="color: #30AABC; text-decoration: none; background-color: #30AABC; border-top: 14px solid #30AABC; border-bottom: 14px solid #30AABC; border-left: 24px solid #30AABC; border-right: 24px solid #30AABC; display: inline-block; mso-table-lspace:0pt; mso-table-rspace:0pt; color: #ffffff;">Read more</a></span></td>
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											<td style="padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;" align="center" class=""> <img class="table90" src="http://images.hello.zendesk.com/EloquaImages/clients/ZendeskInc/%7B43a98b74-95ce-4e5e-bb52-bea285525450%7D_Lever_logo_vector.png" width="160" alt="" style="border-width:0;max-width:160px;height:auto; display:block;"> </td>
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                   <p class="bodycopy2" style="font-size:16px; line-height:26px; Margin-top:0px; Margin-bottom:0px;">"Since I've started building queries and dashboards in Explore, I've managed to solve all the pain points I had with reporting. Turns out, the main things I needed are things you were already thinking about!"</p>
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													<td style="padding-top:20px;padding-bottom:0px;padding-left:40px;padding-right:40px;background-color:#ffffff;width:100%;text-align:center; font-family: Arial, sans-serif;" class="h2mobile"> <span style="text-decoration:none; color:#03363D; font-size:14px;">- Justine Matison, Director of Customer Service and Support at Lever</span> </td>
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                          <td class="main-image" style="padding-top:30px;padding-bottom:30px;padding-left:20px;padding-right:20px;" align="center">
                             <a href="http://app.hello.zendesk.com/e/er?s=2136619493&lid=22014&elqTrackId=4b63b46fe90c4e19b9c1341808bb5c12&emailAddress=mike.nelson%40lonelyplanet.com&firstName=Mike&lastName=Nelson&elq=b0516157c84a49679d88352c1acfcf8c&elqaid=20982&elqat=1"><img src="http://images.hello.zendesk.com/EloquaImages/clients/ZendeskInc/%7B0144e208-15f4-4395-afc1-f387557e5c75%7D_sell-logo.png" width="73px" alt="" style="border-width:0;width:100%;max-width:73px;height:auto;"></a>
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										<table width="100%" style="border-spacing:0;font-family:sans-serif;color:#ffffff;">
											
												<tbody><tr>
													<td style="padding-top:0px;padding-bottom:0px;padding-left:40px;padding-right:40px;background-color:#eecd8a;width:100%;text-align:center; font-size:32px; line-height:38px; font-weight:bold; font-family: Arial, sans-serif;" class="h2mobile"> <span><font style="text-decoration:none; color:#03363D;">Say hello to Zendesk Sell</font></span> </td>
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<div style="max-width:600px;margin-top:0;margin-bottom:0;margin-right:auto;margin-left:auto; padding-left:20px; padding-right:20px;">
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                    <p style="font-size: 14px; line-height:24px !important; font-family:Arial, sans-serif; color:#03363D;Margin-top:0px; line-height:20px; Margin-bottom:0px;" class="">We’re making a big deal about this. Zendesk Sell is sales force automation software to enhance productivity, processes and pipeline visibility for sales teams. Sell is integrated with Zendesk Support, giving both reps and agents complete context on a customer’s journey.
</p>
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                <td align="center" style="padding-top:25px;padding-bottom:10px;padding-left:40px;padding-right:40px;background-color:#eecd8a;width:100%;text-align:center;">
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    <td align="center" style="font-size:18px; line-height: 22px; font-weight:bold; font-family: Arial, sans-serif;" class=""><span>
<a href="http://app.hello.zendesk.com/e/er?s=2136619493&lid=22014&elqTrackId=efcd102a1ffc4e6a97e9e84f15793f21&emailAddress=mike.nelson%40lonelyplanet.com&firstName=Mike&lastName=Nelson&elq=b0516157c84a49679d88352c1acfcf8c&elqaid=20982&elqat=1" style="color: #30AABC; text-decoration: none; background-color: #30AABC; border-top: 14px solid #30AABC; border-bottom: 14px solid #30AABC; border-left: 28px solid #30AABC; border-right: 28px solid #30AABC; display: inline-block; mso-table-lspace:0pt; mso-table-rspace:0pt; color: #ffffff;">Start selling</a></span></td>
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										<td style="padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;"> <img src="http://images.hello.zendesk.com/EloquaImages/clients/ZendeskInc/%7B22ff0244-bea1-4607-92d4-8d740943db42%7D_newsletter_sell.jpg" width="600" alt="" style="border-width:0;width:100%;max-width:600px;height:auto; display:block; color:#03363D; font-family:Arial, sans-serif; font-size:21px;"></td>
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											<table style="border-spacing:0;font-family:sans-serif;color:#111111;width:100%;font-size:14px;text-align:left; background-color:#FBEFEC;">
												
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														<td style="padding-top:30px; padding-bottom:0px; padding-left:35px; padding-right:35px; background-color:#FBEFEC;width:100%;text-align:left; font-size:13px; line-height: 35px; font-weight:bold; background-color:#FBEFEC; font-family: Arial, sans-serif; color:#808080;"> <span>Free Trial</span> </td>
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														<td style="padding-top:10px; padding-bottom:0px; padding-left:35px; padding-right:35px;"> 
														<p style="text-align:left; Margin-top:0px; margin-bottom:0px; font-size:25px; line-height:30px; font-weight:bold; font-family: Arial, sans-serif; color:#03363D;" class="">
Supreme software for sales 
														</p>
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														<p style="font-size: 13px; line-height:19px; font-family:Arial, sans-serif; color:#01363C; text-align:left; Margin-top:0px; margin-bottom:0px;" class="">
													We're keeping things simple for sales teams around the world. Zendesk Sell is designed to make the jobs of sales reps easier. Make calls, send emails, schedule meetings, and view deal history all from one place -- without logging everything by hand. Close the deal and try out Sell free.
					</p>
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															<td align="center" style="font-size:18px; line-height: 22px; font-weight:bold; font-family: Arial, sans-serif;"><span>
<a href="http://app.hello.zendesk.com/e/er?s=2136619493&lid=22013&elqTrackId=beaaa347fa3246ecb692f4f922378dba&emailAddress=mike.nelson%40lonelyplanet.com&firstName=Mike&lastName=Nelson&elq=b0516157c84a49679d88352c1acfcf8c&elqaid=20982&elqat=1" style="color: #30AABC; text-decoration: none; background-color: #30AABC; border-top: 14px solid #30AABC; border-bottom: 14px solid #30AABC; border-left: 24px solid #30AABC; border-right: 24px solid #30AABC; display: inline-block; mso-table-lspace:0pt; mso-table-rspace:0pt; color: #ffffff;">Start your trial</a></span></td>
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                    <p style="Margin-top:0px; line-height:0px; Margin-bottom:0px;font-size:4px;">&nbsp;</p>
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										<td style="padding-top:0;padding-bottom:0;padding-right:0;padding-left:0;" align="center"> <img class="table90" src="http://images.hello.zendesk.com/EloquaImages/clients/ZendeskInc/%7Bd57ecd02-fcbe-4be1-baee-b37752093148%7D_MortgageCoach.png" width="220" alt="" style="border-width:0;max-width:263px;height:auto; display:block;"> </td>
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                    <p class="bodycopy2" style="font-size:16px; line-height:26px; Margin-top:0px; Margin-bottom:0px;">"I find information from my sales reps in Zendesk Sell, and information from my support agents in Zendesk Support—those two solutions hold the keys to everything around here. Now both teams have a holistic view of the customer from the solution they primarily work in."</p>
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										<table width="100%" style="border-spacing:0;font-family:sans-serif;color:#03363D;">
											
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													<td style="padding-top:20px;padding-bottom:0px;padding-left:40px;padding-right:40px;background-color:#ffffff;width:100%;text-align:center; font-family: Arial, sans-serif;" class="h2mobile"> <span style="text-decoration:none; color:#03363D; font-size:14px;">- Jacob Gibbs, Director of IT/QA Support Services at Mortgage Coach</span> </td>
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