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HTML

              
                <script src="https://cdn.flexmonster.com/flexmonster.js"></script>

<table style="width: 100%">
    <colgroup>
       <col style="width: 50%;">
       <col style="width: 50%;">
    </colgroup>
<tr>
  <td><div id="pivot-container-1"></div></td>
  <td><div id="pivotcharts-container-1"></div></td>
  </tr>
<tr>
  <td><div id="pivotcharts-container-2"></div></td>
  <td><div id="pivot-container-2"></div></td>
  </tr>
</table>
<div id="pivotcharts-container-3"></div>
<div id="pivotcharts-container-4"></div>
              
            
!

CSS

              
                .fm-charts-color-1 {
    fill: #00a45a !important;
}

#pivotcharts-container-2 #fm-pivot-view #fm-charts-view div #fm-chart svg g g rect.fm-bar {
    fill: #7abd5f !important;
}

#pivotcharts-container-3 #fm-pivot-view #fm-charts-view div #fm-chart svg g g rect.fm-bar {
    fill: #ec7b51 !important;
}

/* Charts Style  */

.fm-charts-color-4 {
    fill: #76b04e !important;
}

.fm-charts-color-5 {
    fill: #de425b !important;
}

.fm-charts-color-6 {
    fill: #e67f83 !important;
}


.fm-title {
  letter-spacing: 1px !important;
  text-rendering: optimizeLegibility !important;
  color: #00a45a !important;
}

              
            
!

JS

              
                var pivot = new Flexmonster({
    container: "#pivot-container-1",
    componentFolder: "https://cdn.flexmonster.com/",
    licenseFilePath: "https://cdn.flexmonster.com/codepen.key",
    width: "100%",
    height: 500,
    toolbar: true,
    report: {
        dataSource: {
            data: getData()
        },
        "slice": {
        "reportFilters": [
            {
                "uniqueName": "First Call Resolution",
                "filter": {
                    "members": [
                        "first call resolution.[yes]"
                    ]
                }
            },
            {
                "uniqueName": "Successful Call",
                "filter": {
                    "members": [
                        "resolved.[yes]"
                    ]
                }
            }
        ],
        "rows": [
            {
                "uniqueName": "Date of Call.Month",
                "filter": {
                    "exclude": [
                        "date of call.month.[september]",
                        "date of call.month.[november]",
                        "date of call.month.[december]",
                        "date of call.month.[october]"
                    ]
                }
            }
        ],
        "columns": [
            {
                "uniqueName": "[Measures]"
            }
        ],
        "measures": [
            {
                "uniqueName": "Response Time (sec)",
                "aggregation": "average"
            },
            {
                "uniqueName": "Talk time (sec)",
                "aggregation": "average"
            },
            {
                "uniqueName": "Number of calls",
                "formula": "count(\"id\")",
                "caption": "Number of calls",
                "active": false
            }
        ],
        "sorting": {
            "column": {
                "type": "asc",
                "tuple": [],
                "measure": {
                    "uniqueName": "Response Time (sec)",
                    "aggregation": "average"
                }
            }
        }
    },
      "conditions": [
        {
            "formula": "#value < 111",
            "isTotal": false,
            "measure": "Response Time (sec)",
            "format": {
                "backgroundColor": "#00A45A",
                "color": "#FFFFFF"
            }
        }
    ],
        "formats": [
        {
            "name": "",
            "decimalPlaces": 2
        }
    ]
    }
});

var pivot2 = new Flexmonster({
    container: "#pivot-container-2",
    componentFolder: "https://cdn.flexmonster.com/",
    licenseFilePath: "https://cdn.flexmonster.com/codepen.key",
    width: "100%",
    height: 500,
    toolbar: true,
    report: {
        dataSource: {
            data: getData()
        },
        "slice": {
        "reportFilters": [
            {
                "uniqueName": "Customer Satisfaction"
            }
        ],
        "rows": [
            {
                "uniqueName": "Date of Call.Month",
                "filter": {
                    "exclude": [
                        "date of call.month.[september]",
                        "date of call.month.[november]",
                        "date of call.month.[december]",
                        "date of call.month.[october]"
                    ]
                }
            }
        ],
        "columns": [
            {
                "uniqueName": "Successful Call"
            },
            {
                "uniqueName": "First Call Resolution"
            },
            {
                "uniqueName": "[Measures]"
            }
        ],
        "measures": [
            {
                "uniqueName": "Number of calls",
                "formula": "count(\"id\")",
                "caption": "Number of calls"
            },
            {
                "uniqueName": "Talk time (sec)",
                "aggregation": "average",
                "active": false
            },
            {
                "uniqueName": "Response Time (sec)",
                "aggregation": "average",
                "active": false
            }
        ],
        "sorting": {
            "column": {
                "type": "desc",
                "tuple": [],
                "measure": {
                    "uniqueName": "Number of calls",
                    "aggregation": "none"
                }
            }
        }
    },
        "formats": [
        {
            "name": "",
            "decimalPlaces": 2
        }
    ]
    }
});


var pivotcharts = new Flexmonster({
    container: "#pivotcharts-container-1",
    componentFolder: "https://cdn.flexmonster.com/",
    licenseFilePath: "https://cdn.flexmonster.com/codepen.key",
    width: "100%",
    height: 500,
    //toolbar: true,
    report: {
        dataSource: {
            data: getData()
        },
        "slice": {
          "reportFilters": [
            {
                "uniqueName": "Successful Call"
            },
            {
                "uniqueName": "First Call Resolution"
            }
        ],
        "rows": [
            {
                "uniqueName": "Date of Call.Month"
            }
        ],
        "columns": [
            {
                "uniqueName": "[Measures]"
            }
        ],
        "measures": [
            {
                "uniqueName": "Number of calls",
                "formula": "count(\"id\")",
                "caption": "Number of calls"
            }
        ],
          "sorting": {
            "column": {
                "type": "desc",
                "tuple": [],
                "measure": {
                    "uniqueName": "Number of calls",
                    "aggregation": "none"
            }
        }
    }
    }, "options": {
        "viewType": "charts",
        "chart": {
            "type": "bar_h"
        }
    }
    }
});


var pivotcharts2 = new Flexmonster({
    container: "#pivotcharts-container-2",
    componentFolder: "https://cdn.flexmonster.com/",
    licenseFilePath: "https://cdn.flexmonster.com/codepen.key",
    width: "100%",
    height: 500,
    //toolbar: true,
    report: {
        dataSource: {
            data: getData()
        },
        "slice": {
          "reportFilters": [
            {
                "uniqueName": "First Call Resolution"
            }
        ],
        "rows": [
            {
                "uniqueName": "Successful Call"
            }
        ],
        "columns": [
            {
                "uniqueName": "[Measures]"
            }
        ],
        "measures": [
            {
                "uniqueName": "Number of calls",
                "formula": "count(\"id\")",
                "caption": "Number of calls"
            }
        ],
          "sorting": {
            "column": {
                "type": "desc",
                "tuple": [],
                "measure": {
                    "uniqueName": "Number of calls",
                    "aggregation": "none"
            }
        }
    }, 
        formats: [{
            name: "2sfou03a",
            thousandsSeparator: ",",
            decimalSeparator: ".",
            decimalPlaces: 2,
            currencySymbol: "$",
            currencySymbolAlign: "left",
            nullValue: "",
            textAlign: "right",
            isPercent: false
        }]
    }, "options": {
        "viewType": "charts",
        "chart": {
            "type": "bar_v"
        }
    }
    }
});

var pivotcharts3 = new Flexmonster({
    container: "#pivotcharts-container-3",
    componentFolder: "https://cdn.flexmonster.com/",
    licenseFilePath: "https://cdn.flexmonster.com/codepen.key",
    width: "100%",
    height: 500,
    //toolbar: true,
    report: {
        dataSource: {
            data: getData()
        },
        "slice": {
          "reportFilters": [
            {
                "uniqueName": "First Call Resolution"
            }
        ],
        "rows": [
            {
                "uniqueName": "Date of Call.Month"
            }
        ],
        "columns": [
            {
                "uniqueName": "[Measures]"
            }
        ],
        "measures": [
            {
                "uniqueName": "Response Time (sec)",
                "aggregation": "average"
            }
        ]
    }, "options": {
        "viewType": "charts",
        "chart": {
            "type": "line"
        }
    }
    }
});


var pivotcharts4 = new Flexmonster({
    container: "#pivotcharts-container-4",
    componentFolder: "https://cdn.flexmonster.com/",
    licenseFilePath: "https://cdn.flexmonster.com/codepen.key",
    width: "100%",
    height: 500,
    //toolbar: true,
    report: {
        dataSource: {
            data: getData()
        },
        "slice": {
          "reportFilters": [
            {
                "uniqueName": "First Call Resolution"
            }
        ],
        "rows": [
            
          {
                "uniqueName": "Customer Satisfaction"
            }
        ],
        "columns": [
            {
                "uniqueName": "[Measures]"
            }
        ],
        "measures": [
            {
                "uniqueName": "Number of calls",
                "formula": "count(\"id\")",
                "caption": "Number of calls"
            }
        ],
          "sorting": {
            "column": {
                "type": "desc",
                "tuple": [],
                "measure": {
                    "uniqueName": "Number of calls",
                    "aggregation": "none"
            }
        }
    }
    }, "options": {
        "viewType": "charts",
        "chart": {
            "type": "pie"
        }
    }
    }
});

function getData() {
  return [{"id":{"type":"number"},"Successful Call":{"type":"string"},"First Call Resolution":{"type":"string"}, "Customer Satisfaction":{"type":"string"}, "Talk time (sec)":{"type":"number"},"Response Time (sec)":{"type":"number"},"Date of Call":{"type":"date"}}, {"id":1,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":104,"Response Time (sec)":206.12,"Date of Call":"8/1/2018"},
{"id":2,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":93,"Response Time (sec)":190.69,"Date of Call":"9/7/2018"},
{"id":3,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":339,"Response Time (sec)":69.76,"Date of Call":"6/17/2019"},
{"id":4,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":271,"Response Time (sec)":4.81,"Date of Call":"11/6/2018"},
{"id":5,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":109,"Response Time (sec)":219.44,"Date of Call":"12/2/2018"},
{"id":6,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":278,"Response Time (sec)":53.64,"Date of Call":"8/28/2018"},
{"id":7,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":227,"Response Time (sec)":184.18,"Date of Call":"10/31/2018"},
{"id":8,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":277,"Response Time (sec)":89.1,"Date of Call":"2/21/2019"},
{"id":9,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":156,"Response Time (sec)":196.41,"Date of Call":"8/30/2018"},
{"id":10,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":124,"Response Time (sec)":223.61,"Date of Call":"1/14/2019"},
{"id":11,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":344,"Response Time (sec)":165.25,"Date of Call":"2/12/2019"},
{"id":12,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":492,"Response Time (sec)":236.32,"Date of Call":"4/29/2019"},
{"id":13,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":287,"Response Time (sec)":152.22,"Date of Call":"9/28/2018"},
{"id":14,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":379,"Response Time (sec)":138.92,"Date of Call":"4/12/2019"},
{"id":15,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":217,"Response Time (sec)":52.92,"Date of Call":"10/27/2018"},
{"id":16,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":130,"Response Time (sec)":102.35,"Date of Call":"9/12/2018"},
{"id":17,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":493,"Response Time (sec)":93.24,"Date of Call":"8/20/2018"},
{"id":18,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":72,"Response Time (sec)":235.35,"Date of Call":"4/4/2019"},
{"id":19,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":160,"Response Time (sec)":110.17,"Date of Call":"9/13/2018"},
{"id":20,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":370,"Response Time (sec)":62.6,"Date of Call":"6/24/2019"},
{"id":21,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":98,"Response Time (sec)":19.75,"Date of Call":"1/8/2019"},
{"id":22,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":328,"Response Time (sec)":154.84,"Date of Call":"3/23/2019"},
{"id":23,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":242,"Response Time (sec)":17.04,"Date of Call":"9/23/2018"},
{"id":24,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":467,"Response Time (sec)":29.61,"Date of Call":"3/19/2019"},
{"id":25,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":435,"Response Time (sec)":93.48,"Date of Call":"5/29/2019"},
{"id":26,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":386,"Response Time (sec)":133.83,"Date of Call":"8/28/2018"},
{"id":27,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":353,"Response Time (sec)":152.03,"Date of Call":"2/11/2019"},
{"id":28,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":407,"Response Time (sec)":167.08,"Date of Call":"9/4/2018"},
{"id":29,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":92,"Response Time (sec)":108.24,"Date of Call":"6/20/2019"},
{"id":30,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":56,"Response Time (sec)":89.43,"Date of Call":"8/18/2018"},
{"id":31,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":93,"Response Time (sec)":65.75,"Date of Call":"12/23/2018"},
{"id":32,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":79,"Response Time (sec)":191.84,"Date of Call":"2/26/2019"},
{"id":33,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":263,"Response Time (sec)":218.98,"Date of Call":"3/28/2019"},
{"id":34,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":215,"Response Time (sec)":154.48,"Date of Call":"6/17/2019"},
{"id":35,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":160,"Response Time (sec)":229.05,"Date of Call":"12/4/2018"},
{"id":36,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":124,"Response Time (sec)":136.0,"Date of Call":"6/13/2019"},
{"id":37,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":124,"Response Time (sec)":176.83,"Date of Call":"1/23/2019"},
{"id":38,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":435,"Response Time (sec)":139.53,"Date of Call":"1/26/2019"},
{"id":39,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":61,"Response Time (sec)":155.67,"Date of Call":"7/18/2019"},
{"id":40,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":187,"Response Time (sec)":161.82,"Date of Call":"12/29/2018"},
{"id":41,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":95,"Response Time (sec)":25.2,"Date of Call":"7/29/2018"},
{"id":42,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":148,"Response Time (sec)":95.83,"Date of Call":"7/28/2018"},
{"id":43,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":141,"Response Time (sec)":12.39,"Date of Call":"5/12/2019"},
{"id":44,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":469,"Response Time (sec)":17.06,"Date of Call":"9/28/2018"},
{"id":45,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":146,"Response Time (sec)":51.65,"Date of Call":"10/26/2018"},
{"id":46,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":466,"Response Time (sec)":8.94,"Date of Call":"1/15/2019"},
{"id":47,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":194,"Response Time (sec)":123.49,"Date of Call":"2/15/2019"},
{"id":48,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":267,"Response Time (sec)":83.82,"Date of Call":"3/21/2019"},
{"id":49,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":382,"Response Time (sec)":123.15,"Date of Call":"4/23/2019"},
{"id":50,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":265,"Response Time (sec)":10.4,"Date of Call":"5/16/2019"},
{"id":51,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":291,"Response Time (sec)":3.1,"Date of Call":"1/27/2019"},
{"id":52,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":118,"Response Time (sec)":35.61,"Date of Call":"4/7/2019"},
{"id":53,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":209,"Response Time (sec)":228.76,"Date of Call":"8/31/2018"},
{"id":54,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":139,"Response Time (sec)":215.43,"Date of Call":"10/22/2018"},
{"id":55,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":304,"Response Time (sec)":70.12,"Date of Call":"10/15/2018"},
{"id":56,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":438,"Response Time (sec)":218.35,"Date of Call":"11/14/2018"},
{"id":57,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":93,"Response Time (sec)":50.98,"Date of Call":"7/2/2019"},
{"id":58,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":500,"Response Time (sec)":60.15,"Date of Call":"5/17/2019"},
{"id":59,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":324,"Response Time (sec)":147.11,"Date of Call":"8/11/2018"},
{"id":60,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":423,"Response Time (sec)":51.62,"Date of Call":"3/14/2019"},
{"id":61,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":104,"Response Time (sec)":176.14,"Date of Call":"8/29/2018"},
{"id":62,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":337,"Response Time (sec)":82.46,"Date of Call":"1/4/2019"},
{"id":63,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":51,"Response Time (sec)":214.69,"Date of Call":"4/4/2019"},
{"id":64,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":350,"Response Time (sec)":147.22,"Date of Call":"12/18/2018"},
{"id":65,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":108,"Response Time (sec)":63.58,"Date of Call":"12/22/2018"},
{"id":66,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":51,"Response Time (sec)":183.36,"Date of Call":"7/27/2018"},
{"id":67,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":34,"Response Time (sec)":146.48,"Date of Call":"6/26/2019"},
{"id":68,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":210,"Response Time (sec)":207.42,"Date of Call":"9/5/2018"},
{"id":69,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":494,"Response Time (sec)":77.54,"Date of Call":"9/20/2018"},
{"id":70,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":456,"Response Time (sec)":114.23,"Date of Call":"6/12/2019"},
{"id":71,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":414,"Response Time (sec)":142.5,"Date of Call":"10/13/2018"},
{"id":72,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":200,"Response Time (sec)":82.69,"Date of Call":"4/16/2019"},
{"id":73,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":320,"Response Time (sec)":57.62,"Date of Call":"3/28/2019"},
{"id":74,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":245,"Response Time (sec)":195.15,"Date of Call":"12/4/2018"},
{"id":75,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":97,"Response Time (sec)":73.13,"Date of Call":"12/13/2018"},
{"id":76,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":424,"Response Time (sec)":203.96,"Date of Call":"7/7/2019"},
{"id":77,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":38,"Response Time (sec)":11.64,"Date of Call":"11/16/2018"},
{"id":78,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":294,"Response Time (sec)":186.03,"Date of Call":"5/18/2019"},
{"id":79,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":353,"Response Time (sec)":167.31,"Date of Call":"9/15/2018"},
{"id":80,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":351,"Response Time (sec)":109.58,"Date of Call":"5/28/2019"},
{"id":81,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":297,"Response Time (sec)":169.52,"Date of Call":"7/19/2018"},
{"id":82,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":84,"Response Time (sec)":82.94,"Date of Call":"7/14/2019"},
{"id":83,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":166,"Response Time (sec)":118.83,"Date of Call":"5/18/2019"},
{"id":84,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":185,"Response Time (sec)":85.36,"Date of Call":"4/21/2019"},
{"id":85,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":107,"Response Time (sec)":153.94,"Date of Call":"7/11/2019"},
{"id":86,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":388,"Response Time (sec)":139.68,"Date of Call":"1/15/2019"},
{"id":87,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":281,"Response Time (sec)":204.4,"Date of Call":"5/18/2019"},
{"id":88,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":482,"Response Time (sec)":76.3,"Date of Call":"5/17/2019"},
{"id":89,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":249,"Response Time (sec)":175.84,"Date of Call":"7/22/2018"},
{"id":90,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":347,"Response Time (sec)":234.35,"Date of Call":"6/26/2019"},
{"id":91,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":483,"Response Time (sec)":233.69,"Date of Call":"9/8/2018"},
{"id":92,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":194,"Response Time (sec)":39.46,"Date of Call":"3/22/2019"},
{"id":93,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":427,"Response Time (sec)":21.37,"Date of Call":"11/18/2018"},
{"id":94,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":208,"Response Time (sec)":164.07,"Date of Call":"6/4/2019"},
{"id":95,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":114,"Response Time (sec)":134.16,"Date of Call":"6/23/2019"},
{"id":96,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":314,"Response Time (sec)":77.57,"Date of Call":"5/11/2019"},
{"id":97,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":295,"Response Time (sec)":46.43,"Date of Call":"12/17/2018"},
{"id":98,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":407,"Response Time (sec)":219.38,"Date of Call":"6/29/2019"},
{"id":99,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":47,"Response Time (sec)":208.61,"Date of Call":"5/4/2019"},
{"id":100,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":369,"Response Time (sec)":121.08,"Date of Call":"7/4/2019"},
{"id":101,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":434,"Response Time (sec)":110.0,"Date of Call":"7/5/2019"},
{"id":102,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":249,"Response Time (sec)":235.43,"Date of Call":"7/28/2018"},
{"id":103,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":366,"Response Time (sec)":238.39,"Date of Call":"12/21/2018"},
{"id":104,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":317,"Response Time (sec)":90.14,"Date of Call":"10/11/2018"},
{"id":105,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":266,"Response Time (sec)":28.58,"Date of Call":"1/2/2019"},
{"id":106,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":193,"Response Time (sec)":150.37,"Date of Call":"11/30/2018"},
{"id":107,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":431,"Response Time (sec)":231.3,"Date of Call":"11/4/2018"},
{"id":108,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":152,"Response Time (sec)":34.27,"Date of Call":"7/13/2019"},
{"id":109,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":377,"Response Time (sec)":63.79,"Date of Call":"5/3/2019"},
{"id":110,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":101,"Response Time (sec)":25.89,"Date of Call":"11/7/2018"},
{"id":111,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":409,"Response Time (sec)":75.61,"Date of Call":"5/29/2019"},
{"id":112,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":300,"Response Time (sec)":210.46,"Date of Call":"9/30/2018"},
{"id":113,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":400,"Response Time (sec)":36.45,"Date of Call":"1/7/2019"},
{"id":114,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":440,"Response Time (sec)":105.9,"Date of Call":"12/26/2018"},
{"id":115,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":47,"Response Time (sec)":86.74,"Date of Call":"4/11/2019"},
{"id":116,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":318,"Response Time (sec)":81.4,"Date of Call":"8/1/2018"},
{"id":117,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":221,"Response Time (sec)":72.22,"Date of Call":"11/17/2018"},
{"id":118,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":446,"Response Time (sec)":101.52,"Date of Call":"7/18/2019"},
{"id":119,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":87,"Response Time (sec)":231.76,"Date of Call":"1/4/2019"},
{"id":120,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":423,"Response Time (sec)":141.32,"Date of Call":"7/24/2018"},
{"id":121,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":335,"Response Time (sec)":126.75,"Date of Call":"12/26/2018"},
{"id":122,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":121,"Response Time (sec)":128.95,"Date of Call":"4/19/2019"},
{"id":123,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":75,"Response Time (sec)":219.69,"Date of Call":"1/9/2019"},
{"id":124,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":443,"Response Time (sec)":62.48,"Date of Call":"11/25/2018"},
{"id":125,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":433,"Response Time (sec)":98.46,"Date of Call":"7/30/2018"},
{"id":126,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":426,"Response Time (sec)":48.53,"Date of Call":"8/11/2018"},
{"id":127,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":192,"Response Time (sec)":56.66,"Date of Call":"4/26/2019"},
{"id":128,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":364,"Response Time (sec)":85.92,"Date of Call":"7/2/2019"},
{"id":129,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":316,"Response Time (sec)":90.2,"Date of Call":"10/4/2018"},
{"id":130,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":233,"Response Time (sec)":6.71,"Date of Call":"2/8/2019"},
{"id":131,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":137,"Response Time (sec)":147.26,"Date of Call":"1/7/2019"},
{"id":132,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":448,"Response Time (sec)":85.83,"Date of Call":"1/2/2019"},
{"id":133,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":322,"Response Time (sec)":86.39,"Date of Call":"4/22/2019"},
{"id":134,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":317,"Response Time (sec)":64.93,"Date of Call":"3/14/2019"},
{"id":135,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":270,"Response Time (sec)":80.39,"Date of Call":"6/21/2019"},
{"id":136,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":163,"Response Time (sec)":143.84,"Date of Call":"3/3/2019"},
{"id":137,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":262,"Response Time (sec)":149.37,"Date of Call":"12/11/2018"},
{"id":138,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":42,"Response Time (sec)":222.93,"Date of Call":"6/29/2019"},
{"id":139,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":232,"Response Time (sec)":28.72,"Date of Call":"2/17/2019"},
{"id":140,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":33,"Response Time (sec)":64.68,"Date of Call":"7/7/2019"},
{"id":141,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":460,"Response Time (sec)":143.48,"Date of Call":"8/15/2018"},
{"id":142,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":133,"Response Time (sec)":199.8,"Date of Call":"9/11/2018"},
{"id":143,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":287,"Response Time (sec)":83.09,"Date of Call":"5/10/2019"},
{"id":144,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":83,"Response Time (sec)":107.43,"Date of Call":"8/18/2018"},
{"id":145,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":237,"Response Time (sec)":92.74,"Date of Call":"9/21/2018"},
{"id":146,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":209,"Response Time (sec)":178.93,"Date of Call":"9/20/2018"},
{"id":147,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":436,"Response Time (sec)":97.43,"Date of Call":"7/25/2018"},
{"id":148,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":184,"Response Time (sec)":221.97,"Date of Call":"3/5/2019"},
{"id":149,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":401,"Response Time (sec)":106.53,"Date of Call":"4/21/2019"},
{"id":150,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":334,"Response Time (sec)":111.34,"Date of Call":"2/7/2019"},
{"id":151,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":266,"Response Time (sec)":72.64,"Date of Call":"12/26/2018"},
{"id":152,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":309,"Response Time (sec)":74.54,"Date of Call":"3/31/2019"},
{"id":153,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":171,"Response Time (sec)":144.69,"Date of Call":"9/26/2018"},
{"id":154,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":47,"Response Time (sec)":216.42,"Date of Call":"5/22/2019"},
{"id":155,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":287,"Response Time (sec)":149.49,"Date of Call":"10/11/2018"},
{"id":156,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":495,"Response Time (sec)":137.14,"Date of Call":"9/26/2018"},
{"id":157,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":184,"Response Time (sec)":74.68,"Date of Call":"7/10/2019"},
{"id":158,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":221,"Response Time (sec)":233.83,"Date of Call":"11/26/2018"},
{"id":159,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":482,"Response Time (sec)":12.67,"Date of Call":"3/10/2019"},
{"id":160,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":183,"Response Time (sec)":195.13,"Date of Call":"4/13/2019"},
{"id":161,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":416,"Response Time (sec)":167.62,"Date of Call":"1/10/2019"},
{"id":162,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":364,"Response Time (sec)":103.35,"Date of Call":"3/4/2019"},
{"id":163,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":122,"Response Time (sec)":108.41,"Date of Call":"12/19/2018"},
{"id":164,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":67,"Response Time (sec)":186.34,"Date of Call":"5/11/2019"},
{"id":165,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":46,"Response Time (sec)":143.34,"Date of Call":"4/26/2019"},
{"id":166,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":178,"Response Time (sec)":7.63,"Date of Call":"11/18/2018"},
{"id":167,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":422,"Response Time (sec)":111.82,"Date of Call":"5/18/2019"},
{"id":168,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":293,"Response Time (sec)":136.37,"Date of Call":"5/20/2019"},
{"id":169,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":246,"Response Time (sec)":133.0,"Date of Call":"11/24/2018"},
{"id":170,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":272,"Response Time (sec)":61.89,"Date of Call":"8/19/2018"},
{"id":171,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":125,"Response Time (sec)":37.22,"Date of Call":"5/23/2019"},
{"id":172,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":71,"Response Time (sec)":50.74,"Date of Call":"12/27/2018"},
{"id":173,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":398,"Response Time (sec)":30.77,"Date of Call":"9/6/2018"},
{"id":174,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":378,"Response Time (sec)":130.1,"Date of Call":"4/17/2019"},
{"id":175,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":166,"Response Time (sec)":201.17,"Date of Call":"2/25/2019"},
{"id":176,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":64,"Response Time (sec)":42.29,"Date of Call":"6/22/2019"},
{"id":177,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":445,"Response Time (sec)":95.47,"Date of Call":"2/7/2019"},
{"id":178,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":216,"Response Time (sec)":57.35,"Date of Call":"2/7/2019"},
{"id":179,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":431,"Response Time (sec)":118.78,"Date of Call":"5/9/2019"},
{"id":180,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":282,"Response Time (sec)":21.8,"Date of Call":"9/21/2018"},
{"id":181,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":419,"Response Time (sec)":8.42,"Date of Call":"4/18/2019"},
{"id":182,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":333,"Response Time (sec)":65.7,"Date of Call":"7/1/2019"},
{"id":183,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":46,"Response Time (sec)":160.19,"Date of Call":"3/3/2019"},
{"id":184,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":63,"Response Time (sec)":49.16,"Date of Call":"4/4/2019"},
{"id":185,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":163,"Response Time (sec)":101.58,"Date of Call":"11/20/2018"},
{"id":186,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":329,"Response Time (sec)":186.86,"Date of Call":"12/20/2018"},
{"id":187,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":69,"Response Time (sec)":170.86,"Date of Call":"3/22/2019"},
{"id":188,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":231,"Response Time (sec)":123.85,"Date of Call":"7/19/2018"},
{"id":189,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":327,"Response Time (sec)":234.8,"Date of Call":"11/1/2018"},
{"id":190,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":328,"Response Time (sec)":190.99,"Date of Call":"11/20/2018"},
{"id":191,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":415,"Response Time (sec)":233.45,"Date of Call":"12/14/2018"},
{"id":192,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":204,"Response Time (sec)":167.35,"Date of Call":"7/16/2019"},
{"id":193,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":486,"Response Time (sec)":135.52,"Date of Call":"4/16/2019"},
{"id":194,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":242,"Response Time (sec)":73.47,"Date of Call":"11/23/2018"},
{"id":195,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":145,"Response Time (sec)":87.63,"Date of Call":"11/25/2018"},
{"id":196,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":418,"Response Time (sec)":8.64,"Date of Call":"7/10/2019"},
{"id":197,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":134,"Response Time (sec)":87.65,"Date of Call":"9/15/2018"},
{"id":198,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":142,"Response Time (sec)":152.48,"Date of Call":"5/4/2019"},
{"id":199,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":337,"Response Time (sec)":88.74,"Date of Call":"1/3/2019"},
{"id":200,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Satisfied","Talk time (sec)":482,"Response Time (sec)":79.41,"Date of Call":"5/31/2019"},
{"id":201,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Neutral","Talk time (sec)":404,"Response Time (sec)":66.79,"Date of Call":"7/15/2019"},
{"id":202,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":343,"Response Time (sec)":27.38,"Date of Call":"11/18/2018"},
{"id":203,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":166,"Response Time (sec)":227.58,"Date of Call":"4/23/2019"},
{"id":204,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Neutral","Talk time (sec)":133,"Response Time (sec)":97.2,"Date of Call":"5/31/2019"},
{"id":205,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":223,"Response Time (sec)":31.81,"Date of Call":"8/12/2018"},
{"id":206,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":358,"Response Time (sec)":138.96,"Date of Call":"12/9/2018"},
{"id":207,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":458,"Response Time (sec)":115.61,"Date of Call":"11/2/2018"},
{"id":208,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":425,"Response Time (sec)":215.23,"Date of Call":"10/8/2018"},
{"id":209,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Neutral","Talk time (sec)":376,"Response Time (sec)":109.02,"Date of Call":"4/20/2019"},
{"id":210,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":334,"Response Time (sec)":208.44,"Date of Call":"6/21/2019"},
{"id":211,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Neutral","Talk time (sec)":391,"Response Time (sec)":51.84,"Date of Call":"12/15/2018"},
{"id":212,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":235,"Response Time (sec)":5.33,"Date of Call":"8/9/2018"},
{"id":213,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":410,"Response Time (sec)":44.89,"Date of Call":"7/11/2019"},
{"id":214,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Neutral","Talk time (sec)":460,"Response Time (sec)":239.04,"Date of Call":"7/2/2019"},
{"id":215,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Neutral","Talk time (sec)":453,"Response Time (sec)":213.17,"Date of Call":"9/28/2018"},
{"id":216,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":150,"Response Time (sec)":178.22,"Date of Call":"10/30/2018"},
{"id":217,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Neutral","Talk time (sec)":61,"Response Time (sec)":180.58,"Date of Call":"9/9/2018"},
{"id":218,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":398,"Response Time (sec)":105.54,"Date of Call":"5/29/2019"},
{"id":219,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Neutral","Talk time (sec)":65,"Response Time (sec)":89.53,"Date of Call":"12/9/2018"},
{"id":220,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Neutral","Talk time (sec)":295,"Response Time (sec)":177.86,"Date of Call":"1/20/2019"},
{"id":221,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":301,"Response Time (sec)":200.0,"Date of Call":"8/11/2018"},
{"id":222,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":206,"Response Time (sec)":185.65,"Date of Call":"11/23/2018"},
{"id":223,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":343,"Response Time (sec)":82.34,"Date of Call":"7/31/2018"},
{"id":224,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Neutral","Talk time (sec)":232,"Response Time (sec)":69.46,"Date of Call":"4/30/2019"},
{"id":225,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Neutral","Talk time (sec)":214,"Response Time (sec)":37.58,"Date of Call":"2/26/2019"},
{"id":226,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":215,"Response Time (sec)":176.68,"Date of Call":"9/30/2018"},
{"id":227,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Neutral","Talk time (sec)":248,"Response Time (sec)":48.94,"Date of Call":"12/28/2018"},
{"id":228,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Neutral","Talk time (sec)":389,"Response Time (sec)":1.78,"Date of Call":"9/18/2018"},
{"id":229,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Neutral","Talk time (sec)":191,"Response Time (sec)":207.06,"Date of Call":"10/7/2018"},
{"id":230,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Neutral","Talk time (sec)":88,"Response Time (sec)":66.03,"Date of Call":"9/12/2018"},
{"id":231,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Neutral","Talk time (sec)":291,"Response Time (sec)":65.62,"Date of Call":"4/27/2019"},
{"id":232,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":225,"Response Time (sec)":202.77,"Date of Call":"7/20/2018"},
{"id":233,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":157,"Response Time (sec)":155.52,"Date of Call":"8/5/2018"},
{"id":234,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":359,"Response Time (sec)":167.81,"Date of Call":"3/26/2019"},
{"id":235,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":302,"Response Time (sec)":236.01,"Date of Call":"3/2/2019"},
{"id":236,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":63,"Response Time (sec)":231.8,"Date of Call":"4/23/2019"},
{"id":237,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":442,"Response Time (sec)":48.96,"Date of Call":"7/9/2019"},
{"id":238,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":80,"Response Time (sec)":21.88,"Date of Call":"12/21/2018"},
{"id":239,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":73,"Response Time (sec)":69.39,"Date of Call":"3/21/2019"},
{"id":240,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":92,"Response Time (sec)":213.65,"Date of Call":"12/25/2018"},
{"id":241,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":111,"Response Time (sec)":211.85,"Date of Call":"2/10/2019"},
{"id":242,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":412,"Response Time (sec)":184.77,"Date of Call":"9/22/2018"},
{"id":243,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":193,"Response Time (sec)":25.85,"Date of Call":"11/29/2018"},
{"id":244,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":250,"Response Time (sec)":188.95,"Date of Call":"12/11/2018"},
{"id":245,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":485,"Response Time (sec)":62.74,"Date of Call":"9/1/2018"},
{"id":246,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":373,"Response Time (sec)":19.36,"Date of Call":"4/8/2019"},
{"id":247,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":487,"Response Time (sec)":237.43,"Date of Call":"11/27/2018"},
{"id":248,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":383,"Response Time (sec)":176.89,"Date of Call":"8/17/2018"},
{"id":249,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":350,"Response Time (sec)":236.78,"Date of Call":"12/24/2018"},
{"id":250,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":281,"Response Time (sec)":163.54,"Date of Call":"2/21/2019"},
{"id":251,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":281,"Response Time (sec)":128.08,"Date of Call":"3/7/2019"},
{"id":252,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":106,"Response Time (sec)":134.17,"Date of Call":"11/15/2018"},
{"id":253,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":32,"Response Time (sec)":84.49,"Date of Call":"3/11/2019"},
{"id":254,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":113,"Response Time (sec)":36.21,"Date of Call":"12/1/2018"},
{"id":255,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":413,"Response Time (sec)":201.52,"Date of Call":"6/15/2019"},
{"id":256,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":72,"Response Time (sec)":149.85,"Date of Call":"10/2/2018"},
{"id":257,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":423,"Response Time (sec)":191.92,"Date of Call":"1/29/2019"},
{"id":258,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":129,"Response Time (sec)":112.25,"Date of Call":"7/15/2019"},
{"id":259,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":326,"Response Time (sec)":188.43,"Date of Call":"7/22/2018"},
{"id":260,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":398,"Response Time (sec)":102.02,"Date of Call":"3/22/2019"},
{"id":261,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":389,"Response Time (sec)":122.62,"Date of Call":"5/22/2019"},
{"id":262,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":424,"Response Time (sec)":205.45,"Date of Call":"9/17/2018"},
{"id":263,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":398,"Response Time (sec)":79.06,"Date of Call":"9/29/2018"},
{"id":264,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":41,"Response Time (sec)":55.56,"Date of Call":"3/28/2019"},
{"id":265,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":205,"Response Time (sec)":26.71,"Date of Call":"10/1/2018"},
{"id":266,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":272,"Response Time (sec)":133.52,"Date of Call":"8/30/2018"},
{"id":267,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":281,"Response Time (sec)":112.87,"Date of Call":"11/3/2018"},
{"id":268,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":223,"Response Time (sec)":1.13,"Date of Call":"6/11/2019"},
{"id":269,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":335,"Response Time (sec)":197.69,"Date of Call":"10/28/2018"},
{"id":270,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":148,"Response Time (sec)":58.86,"Date of Call":"5/31/2019"},
{"id":271,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":285,"Response Time (sec)":154.97,"Date of Call":"12/19/2018"},
{"id":272,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":48,"Response Time (sec)":29.69,"Date of Call":"3/3/2019"},
{"id":273,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":74,"Response Time (sec)":28.79,"Date of Call":"2/6/2019"},
{"id":274,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":490,"Response Time (sec)":104.89,"Date of Call":"4/19/2019"},
{"id":275,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":437,"Response Time (sec)":180.35,"Date of Call":"6/2/2019"},
{"id":276,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":258,"Response Time (sec)":136.42,"Date of Call":"10/5/2018"},
{"id":277,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":357,"Response Time (sec)":121.05,"Date of Call":"1/8/2019"},
{"id":278,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":265,"Response Time (sec)":55.98,"Date of Call":"10/21/2018"},
{"id":279,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":260,"Response Time (sec)":171.23,"Date of Call":"3/24/2019"},
{"id":280,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":311,"Response Time (sec)":137.02,"Date of Call":"11/27/2018"},
{"id":281,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":427,"Response Time (sec)":22.35,"Date of Call":"5/17/2019"},
{"id":282,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":295,"Response Time (sec)":209.81,"Date of Call":"12/9/2018"},
{"id":283,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":465,"Response Time (sec)":36.74,"Date of Call":"8/25/2018"},
{"id":284,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":447,"Response Time (sec)":178.58,"Date of Call":"1/2/2019"},
{"id":285,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":278,"Response Time (sec)":47.75,"Date of Call":"1/18/2019"},
{"id":286,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":42,"Response Time (sec)":127.29,"Date of Call":"11/15/2018"},
{"id":287,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":102,"Response Time (sec)":63.4,"Date of Call":"11/3/2018"},
{"id":288,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":436,"Response Time (sec)":217.94,"Date of Call":"11/11/2018"},
{"id":289,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":189,"Response Time (sec)":171.02,"Date of Call":"9/26/2018"},
{"id":290,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":485,"Response Time (sec)":81.17,"Date of Call":"4/19/2019"},
{"id":291,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":448,"Response Time (sec)":118.77,"Date of Call":"5/5/2019"},
{"id":292,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":472,"Response Time (sec)":203.23,"Date of Call":"3/8/2019"},
{"id":293,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":87,"Response Time (sec)":159.06,"Date of Call":"2/16/2019"},
{"id":294,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":202,"Response Time (sec)":11.64,"Date of Call":"12/6/2018"},
{"id":295,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":389,"Response Time (sec)":150.04,"Date of Call":"6/10/2019"},
{"id":296,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":351,"Response Time (sec)":191.36,"Date of Call":"10/3/2018"},
{"id":297,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":480,"Response Time (sec)":163.84,"Date of Call":"6/20/2019"},
{"id":298,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":456,"Response Time (sec)":192.08,"Date of Call":"10/16/2018"},
{"id":299,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":322,"Response Time (sec)":100.45,"Date of Call":"8/6/2018"},
{"id":300,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":187,"Response Time (sec)":114.7,"Date of Call":"2/13/2019"},
{"id":301,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":173,"Response Time (sec)":148.14,"Date of Call":"9/4/2018"},
{"id":302,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":390,"Response Time (sec)":231.95,"Date of Call":"5/31/2019"},
{"id":303,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":448,"Response Time (sec)":144.81,"Date of Call":"7/12/2019"},
{"id":304,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":226,"Response Time (sec)":164.56,"Date of Call":"2/24/2019"},
{"id":305,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":39,"Response Time (sec)":45.37,"Date of Call":"10/30/2018"},
{"id":306,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":485,"Response Time (sec)":59.2,"Date of Call":"12/25/2018"},
{"id":307,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":485,"Response Time (sec)":27.85,"Date of Call":"4/26/2019"},
{"id":308,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":48,"Response Time (sec)":237.36,"Date of Call":"1/12/2019"},
{"id":309,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":323,"Response Time (sec)":168.31,"Date of Call":"1/11/2019"},
{"id":310,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":97,"Response Time (sec)":150.71,"Date of Call":"3/19/2019"},
{"id":311,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":300,"Response Time (sec)":223.62,"Date of Call":"1/27/2019"},
{"id":312,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":434,"Response Time (sec)":51.1,"Date of Call":"10/28/2018"},
{"id":313,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":33,"Response Time (sec)":181.76,"Date of Call":"12/1/2018"},
{"id":314,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":395,"Response Time (sec)":116.47,"Date of Call":"6/11/2019"},
{"id":315,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":315,"Response Time (sec)":187.26,"Date of Call":"9/3/2018"},
{"id":316,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":336,"Response Time (sec)":131.96,"Date of Call":"4/26/2019"},
{"id":317,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":102,"Response Time (sec)":51.29,"Date of Call":"12/31/2018"},
{"id":318,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":322,"Response Time (sec)":125.3,"Date of Call":"2/25/2019"},
{"id":319,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":235,"Response Time (sec)":20.7,"Date of Call":"12/9/2018"},
{"id":320,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":497,"Response Time (sec)":165.38,"Date of Call":"4/20/2019"},
{"id":321,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":432,"Response Time (sec)":216.14,"Date of Call":"6/27/2019"},
{"id":322,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":447,"Response Time (sec)":181.4,"Date of Call":"3/24/2019"},
{"id":323,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":490,"Response Time (sec)":115.93,"Date of Call":"6/20/2019"},
{"id":324,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":382,"Response Time (sec)":73.25,"Date of Call":"7/4/2019"},
{"id":325,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":391,"Response Time (sec)":126.04,"Date of Call":"9/10/2018"},
{"id":326,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":448,"Response Time (sec)":95.12,"Date of Call":"2/22/2019"},
{"id":327,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":94,"Response Time (sec)":120.19,"Date of Call":"8/23/2018"},
{"id":328,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":443,"Response Time (sec)":22.2,"Date of Call":"8/15/2018"},
{"id":329,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":250,"Response Time (sec)":182.45,"Date of Call":"8/19/2018"},
{"id":330,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":484,"Response Time (sec)":140.46,"Date of Call":"6/23/2019"},
{"id":331,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":305,"Response Time (sec)":194.52,"Date of Call":"4/10/2019"},
{"id":332,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":99,"Response Time (sec)":22.55,"Date of Call":"2/4/2019"},
{"id":333,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":358,"Response Time (sec)":38.0,"Date of Call":"3/20/2019"},
{"id":334,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":224,"Response Time (sec)":20.94,"Date of Call":"6/11/2019"},
{"id":335,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":231,"Response Time (sec)":234.49,"Date of Call":"7/3/2019"},
{"id":336,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":265,"Response Time (sec)":72.77,"Date of Call":"5/19/2019"},
{"id":337,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":215,"Response Time (sec)":214.92,"Date of Call":"8/19/2018"},
{"id":338,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":82,"Response Time (sec)":233.42,"Date of Call":"8/13/2018"},
{"id":339,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":363,"Response Time (sec)":236.39,"Date of Call":"6/15/2019"},
{"id":340,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":430,"Response Time (sec)":160.14,"Date of Call":"8/6/2018"},
{"id":341,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":122,"Response Time (sec)":188.42,"Date of Call":"5/23/2019"},
{"id":342,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":165,"Response Time (sec)":39.77,"Date of Call":"2/7/2019"},
{"id":343,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":473,"Response Time (sec)":43.26,"Date of Call":"9/3/2018"},
{"id":344,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":479,"Response Time (sec)":165.72,"Date of Call":"3/15/2019"},
{"id":345,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":398,"Response Time (sec)":32.55,"Date of Call":"8/17/2018"},
{"id":346,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Unsatisfied","Talk time (sec)":119,"Response Time (sec)":87.4,"Date of Call":"9/12/2018"},
{"id":347,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":161,"Response Time (sec)":140.85,"Date of Call":"1/9/2019"},
{"id":348,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":184,"Response Time (sec)":4.88,"Date of Call":"8/21/2018"},
{"id":349,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":84,"Response Time (sec)":218.63,"Date of Call":"6/11/2019"},
{"id":350,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":335,"Response Time (sec)":187.03,"Date of Call":"3/5/2019"},
{"id":351,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":415,"Response Time (sec)":40.43,"Date of Call":"8/23/2018"},
{"id":352,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":50,"Response Time (sec)":30.67,"Date of Call":"10/28/2018"},
{"id":353,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":245,"Response Time (sec)":138.67,"Date of Call":"11/14/2018"},
{"id":354,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":146,"Response Time (sec)":74.27,"Date of Call":"3/10/2019"},
{"id":355,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":392,"Response Time (sec)":232.96,"Date of Call":"8/9/2018"},
{"id":356,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":320,"Response Time (sec)":197.0,"Date of Call":"11/14/2018"},
{"id":357,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":451,"Response Time (sec)":120.66,"Date of Call":"5/28/2019"},
{"id":358,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":305,"Response Time (sec)":189.99,"Date of Call":"5/3/2019"},
{"id":359,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":376,"Response Time (sec)":30.2,"Date of Call":"10/10/2018"},
{"id":360,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":198,"Response Time (sec)":180.84,"Date of Call":"6/4/2019"},
{"id":361,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":116,"Response Time (sec)":36.77,"Date of Call":"5/25/2019"},
{"id":362,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":340,"Response Time (sec)":85.23,"Date of Call":"6/2/2019"},
{"id":363,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":479,"Response Time (sec)":77.54,"Date of Call":"5/8/2019"},
{"id":364,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":267,"Response Time (sec)":190.15,"Date of Call":"6/4/2019"},
{"id":365,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":283,"Response Time (sec)":113.69,"Date of Call":"1/22/2019"},
{"id":366,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":412,"Response Time (sec)":174.99,"Date of Call":"8/1/2018"},
{"id":367,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":462,"Response Time (sec)":210.26,"Date of Call":"4/20/2019"},
{"id":368,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":488,"Response Time (sec)":92.08,"Date of Call":"7/14/2019"},
{"id":369,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":416,"Response Time (sec)":169.63,"Date of Call":"7/15/2019"},
{"id":370,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":201,"Response Time (sec)":96.0,"Date of Call":"1/6/2019"},
{"id":371,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":280,"Response Time (sec)":28.7,"Date of Call":"12/15/2018"},
{"id":372,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":358,"Response Time (sec)":190.23,"Date of Call":"6/24/2019"},
{"id":373,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":347,"Response Time (sec)":163.86,"Date of Call":"4/3/2019"},
{"id":374,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":424,"Response Time (sec)":163.52,"Date of Call":"11/19/2018"},
{"id":375,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":174,"Response Time (sec)":171.79,"Date of Call":"6/11/2019"},
{"id":376,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":281,"Response Time (sec)":170.45,"Date of Call":"11/29/2018"},
{"id":377,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":365,"Response Time (sec)":107.32,"Date of Call":"7/24/2018"},
{"id":378,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":413,"Response Time (sec)":119.74,"Date of Call":"11/11/2018"},
{"id":379,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":448,"Response Time (sec)":239.35,"Date of Call":"10/24/2018"},
{"id":380,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":141,"Response Time (sec)":107.99,"Date of Call":"12/27/2018"},
{"id":381,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":402,"Response Time (sec)":175.05,"Date of Call":"7/27/2018"},
{"id":382,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":470,"Response Time (sec)":185.51,"Date of Call":"1/20/2019"},
{"id":383,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":389,"Response Time (sec)":130.79,"Date of Call":"4/9/2019"},
{"id":384,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":254,"Response Time (sec)":214.63,"Date of Call":"6/13/2019"},
{"id":385,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":141,"Response Time (sec)":123.91,"Date of Call":"10/24/2018"},
{"id":386,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":450,"Response Time (sec)":62.19,"Date of Call":"10/3/2018"},
{"id":387,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":52,"Response Time (sec)":134.92,"Date of Call":"10/11/2018"},
{"id":388,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":355,"Response Time (sec)":41.82,"Date of Call":"11/27/2018"},
{"id":389,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":198,"Response Time (sec)":190.41,"Date of Call":"5/4/2019"},
{"id":390,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":410,"Response Time (sec)":188.52,"Date of Call":"3/15/2019"},
{"id":391,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":268,"Response Time (sec)":234.63,"Date of Call":"2/11/2019"},
{"id":392,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":80,"Response Time (sec)":15.84,"Date of Call":"2/25/2019"},
{"id":393,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":355,"Response Time (sec)":107.09,"Date of Call":"8/5/2018"},
{"id":394,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":234,"Response Time (sec)":201.99,"Date of Call":"7/23/2018"},
{"id":395,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":235,"Response Time (sec)":124.57,"Date of Call":"6/22/2019"},
{"id":396,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":82,"Response Time (sec)":226.81,"Date of Call":"3/26/2019"},
{"id":397,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":250,"Response Time (sec)":128.81,"Date of Call":"7/22/2018"},
{"id":398,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":444,"Response Time (sec)":99.85,"Date of Call":"1/8/2019"},
{"id":399,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":295,"Response Time (sec)":126.47,"Date of Call":"3/18/2019"},
{"id":400,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":295,"Response Time (sec)":149.22,"Date of Call":"11/21/2018"},
{"id":401,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":454,"Response Time (sec)":146.76,"Date of Call":"11/21/2018"},
{"id":402,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":497,"Response Time (sec)":157.0,"Date of Call":"10/30/2018"},
{"id":403,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":369,"Response Time (sec)":103.88,"Date of Call":"9/12/2018"},
{"id":404,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":135,"Response Time (sec)":198.94,"Date of Call":"7/24/2018"},
{"id":405,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":223,"Response Time (sec)":218.79,"Date of Call":"7/10/2019"},
{"id":406,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":362,"Response Time (sec)":118.68,"Date of Call":"1/9/2019"},
{"id":407,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":242,"Response Time (sec)":192.56,"Date of Call":"9/19/2018"},
{"id":408,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":337,"Response Time (sec)":24.38,"Date of Call":"11/14/2018"},
{"id":409,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":73,"Response Time (sec)":76.16,"Date of Call":"9/26/2018"},
{"id":410,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":468,"Response Time (sec)":60.57,"Date of Call":"7/20/2018"},
{"id":411,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":350,"Response Time (sec)":221.06,"Date of Call":"6/18/2019"},
{"id":412,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":204,"Response Time (sec)":168.88,"Date of Call":"8/21/2018"},
{"id":413,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":98,"Response Time (sec)":238.09,"Date of Call":"11/25/2018"},
{"id":414,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":144,"Response Time (sec)":151.72,"Date of Call":"2/25/2019"},
{"id":415,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":260,"Response Time (sec)":116.66,"Date of Call":"12/27/2018"},
{"id":416,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":206,"Response Time (sec)":10.62,"Date of Call":"5/18/2019"},
{"id":417,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":308,"Response Time (sec)":52.29,"Date of Call":"8/20/2018"},
{"id":418,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":309,"Response Time (sec)":189.85,"Date of Call":"3/4/2019"},
{"id":419,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":32,"Response Time (sec)":202.49,"Date of Call":"4/29/2019"},
{"id":420,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":385,"Response Time (sec)":1.41,"Date of Call":"5/20/2019"},
{"id":421,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":362,"Response Time (sec)":201.93,"Date of Call":"6/27/2019"},
{"id":422,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":405,"Response Time (sec)":217.9,"Date of Call":"4/3/2019"},
{"id":423,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":498,"Response Time (sec)":68.19,"Date of Call":"10/31/2018"},
{"id":424,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":377,"Response Time (sec)":5.05,"Date of Call":"1/5/2019"},
{"id":425,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":447,"Response Time (sec)":71.33,"Date of Call":"4/26/2019"},
{"id":426,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":499,"Response Time (sec)":118.84,"Date of Call":"3/24/2019"},
{"id":427,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":211,"Response Time (sec)":29.13,"Date of Call":"5/3/2019"},
{"id":428,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":236,"Response Time (sec)":203.98,"Date of Call":"11/24/2018"},
{"id":429,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":165,"Response Time (sec)":198.64,"Date of Call":"11/11/2018"},
{"id":430,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":31,"Response Time (sec)":150.85,"Date of Call":"8/8/2018"},
{"id":431,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":93,"Response Time (sec)":12.56,"Date of Call":"9/14/2018"},
{"id":432,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":137,"Response Time (sec)":73.71,"Date of Call":"3/24/2019"},
{"id":433,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":166,"Response Time (sec)":19.95,"Date of Call":"2/14/2019"},
{"id":434,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":111,"Response Time (sec)":19.94,"Date of Call":"12/17/2018"},
{"id":435,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":284,"Response Time (sec)":79.9,"Date of Call":"2/11/2019"},
{"id":436,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":463,"Response Time (sec)":125.7,"Date of Call":"1/24/2019"},
{"id":437,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":397,"Response Time (sec)":233.56,"Date of Call":"7/21/2018"},
{"id":438,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":460,"Response Time (sec)":81.31,"Date of Call":"2/25/2019"},
{"id":439,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":250,"Response Time (sec)":176.45,"Date of Call":"1/9/2019"},
{"id":440,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":271,"Response Time (sec)":71.09,"Date of Call":"6/21/2019"},
{"id":441,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":328,"Response Time (sec)":33.87,"Date of Call":"5/21/2019"},
{"id":442,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":138,"Response Time (sec)":166.47,"Date of Call":"6/25/2019"},
{"id":443,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":261,"Response Time (sec)":117.05,"Date of Call":"3/24/2019"},
{"id":444,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":367,"Response Time (sec)":206.03,"Date of Call":"5/8/2019"},
{"id":445,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":436,"Response Time (sec)":70.83,"Date of Call":"2/23/2019"},
{"id":446,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":75,"Response Time (sec)":142.93,"Date of Call":"1/19/2019"},
{"id":447,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":30,"Response Time (sec)":172.49,"Date of Call":"12/20/2018"},
{"id":448,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":36,"Response Time (sec)":129.6,"Date of Call":"1/28/2019"},
{"id":449,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":484,"Response Time (sec)":89.21,"Date of Call":"11/27/2018"},
{"id":450,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":415,"Response Time (sec)":231.28,"Date of Call":"1/10/2019"},
{"id":451,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":136,"Response Time (sec)":65.39,"Date of Call":"7/24/2018"},
{"id":452,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":114,"Response Time (sec)":203.86,"Date of Call":"2/13/2019"},
{"id":453,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":328,"Response Time (sec)":203.59,"Date of Call":"12/6/2018"},
{"id":454,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":285,"Response Time (sec)":173.65,"Date of Call":"4/3/2019"},
{"id":455,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":281,"Response Time (sec)":166.63,"Date of Call":"10/14/2018"},
{"id":456,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":108,"Response Time (sec)":79.07,"Date of Call":"8/30/2018"},
{"id":457,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":276,"Response Time (sec)":4.26,"Date of Call":"8/27/2018"},
{"id":458,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":128,"Response Time (sec)":235.54,"Date of Call":"6/22/2019"},
{"id":459,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":414,"Response Time (sec)":119.64,"Date of Call":"12/23/2018"},
{"id":460,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":52,"Response Time (sec)":63.57,"Date of Call":"11/8/2018"},
{"id":461,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":182,"Response Time (sec)":92.29,"Date of Call":"1/7/2019"},
{"id":462,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":371,"Response Time (sec)":183.25,"Date of Call":"10/21/2018"},
{"id":463,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Satisfied","Talk time (sec)":243,"Response Time (sec)":181.16,"Date of Call":"4/17/2019"},
{"id":464,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":435,"Response Time (sec)":46.19,"Date of Call":"1/3/2019"},
{"id":465,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Unsatisfied","Talk time (sec)":261,"Response Time (sec)":118.09,"Date of Call":"2/12/2019"},
{"id":466,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Very Unsatisfied","Talk time (sec)":118,"Response Time (sec)":40.75,"Date of Call":"5/9/2019"},
{"id":467,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":194,"Response Time (sec)":196.5,"Date of Call":"10/28/2018"},
{"id":468,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":455,"Response Time (sec)":175.08,"Date of Call":"3/5/2019"},
{"id":469,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Very Unsatisfied","Talk time (sec)":267,"Response Time (sec)":119.2,"Date of Call":"11/9/2018"},
{"id":470,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Very Unsatisfied","Talk time (sec)":391,"Response Time (sec)":155.87,"Date of Call":"5/8/2019"},
{"id":471,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":217,"Response Time (sec)":30.46,"Date of Call":"5/7/2019"},
{"id":472,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Unsatisfied","Talk time (sec)":299,"Response Time (sec)":110.72,"Date of Call":"11/25/2018"},
{"id":473,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Very Unsatisfied","Talk time (sec)":171,"Response Time (sec)":239.52,"Date of Call":"8/9/2018"},
{"id":474,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Unsatisfied","Talk time (sec)":434,"Response Time (sec)":195.47,"Date of Call":"4/8/2019"},
{"id":475,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Very Unsatisfied","Talk time (sec)":269,"Response Time (sec)":168.94,"Date of Call":"2/8/2019"},
{"id":476,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Very Unsatisfied","Talk time (sec)":481,"Response Time (sec)":228.36,"Date of Call":"6/3/2019"},
{"id":477,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Very Unsatisfied","Talk time (sec)":397,"Response Time (sec)":149.31,"Date of Call":"4/28/2019"},
{"id":478,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":37,"Response Time (sec)":15.76,"Date of Call":"7/2/2019"},
{"id":479,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Very Unsatisfied","Talk time (sec)":338,"Response Time (sec)":158.41,"Date of Call":"9/20/2018"},
{"id":480,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":433,"Response Time (sec)":7.38,"Date of Call":"7/19/2018"},
{"id":481,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":350,"Response Time (sec)":6.15,"Date of Call":"10/27/2018"},
{"id":482,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":398,"Response Time (sec)":6.81,"Date of Call":"7/29/2018"},
{"id":483,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":106,"Response Time (sec)":210.6,"Date of Call":"2/19/2019"},
{"id":484,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":311,"Response Time (sec)":94.43,"Date of Call":"4/29/2019"},
{"id":485,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":207,"Response Time (sec)":231.64,"Date of Call":"10/31/2018"},
{"id":486,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Very Unsatisfied","Talk time (sec)":231,"Response Time (sec)":109.59,"Date of Call":"10/7/2018"},
{"id":487,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":66,"Response Time (sec)":87.3,"Date of Call":"8/24/2018"},
{"id":488,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Very Unsatisfied","Talk time (sec)":459,"Response Time (sec)":29.79,"Date of Call":"8/4/2018"},
{"id":489,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":481,"Response Time (sec)":227.0,"Date of Call":"11/14/2018"},
{"id":490,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":299,"Response Time (sec)":179.83,"Date of Call":"7/20/2018"},
{"id":491,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":311,"Response Time (sec)":111.48,"Date of Call":"10/20/2018"},
{"id":492,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":414,"Response Time (sec)":152.39,"Date of Call":"7/18/2019"},
{"id":493,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Very Unsatisfied","Talk time (sec)":497,"Response Time (sec)":14.02,"Date of Call":"3/22/2019"},
{"id":494,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Very Unsatisfied","Talk time (sec)":360,"Response Time (sec)":180.15,"Date of Call":"1/15/2019"},
{"id":495,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Very Unsatisfied","Talk time (sec)":343,"Response Time (sec)":33.91,"Date of Call":"12/21/2018"},
{"id":496,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":300,"Response Time (sec)":110.08,"Date of Call":"9/14/2018"},
{"id":497,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":124,"Response Time (sec)":113.1,"Date of Call":"8/21/2018"},
{"id":498,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":31,"Response Time (sec)":14.79,"Date of Call":"8/24/2018"},
{"id":499,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":455,"Response Time (sec)":28.68,"Date of Call":"3/28/2019"},
{"id":500,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Very Unsatisfied","Talk time (sec)":129,"Response Time (sec)":53.27,"Date of Call":"7/31/2018"},
{"id":501,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Unsatisfied","Talk time (sec)":264,"Response Time (sec)":137.61,"Date of Call":"11/18/2018"},
{"id":502,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":124,"Response Time (sec)":239.61,"Date of Call":"2/16/2019"},
{"id":503,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Very Unsatisfied","Talk time (sec)":336,"Response Time (sec)":191.18,"Date of Call":"1/26/2019"},
{"id":504,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":302,"Response Time (sec)":69.12,"Date of Call":"3/31/2019"},
{"id":505,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Very Unsatisfied","Talk time (sec)":95,"Response Time (sec)":35.33,"Date of Call":"8/6/2018"},
{"id":506,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":264,"Response Time (sec)":110.01,"Date of Call":"8/1/2018"},
{"id":507,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":36,"Response Time (sec)":176.83,"Date of Call":"9/1/2018"},
{"id":508,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":358,"Response Time (sec)":49.56,"Date of Call":"5/16/2019"},
{"id":509,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":105,"Response Time (sec)":101.86,"Date of Call":"12/10/2018"},
{"id":510,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":467,"Response Time (sec)":8.45,"Date of Call":"6/14/2019"},
{"id":511,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":458,"Response Time (sec)":134.51,"Date of Call":"9/22/2018"},
{"id":512,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":267,"Response Time (sec)":179.89,"Date of Call":"12/24/2018"},
{"id":513,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":35,"Response Time (sec)":145.2,"Date of Call":"4/8/2019"},
{"id":514,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":408,"Response Time (sec)":6.9,"Date of Call":"1/10/2019"},
{"id":515,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":111,"Response Time (sec)":219.81,"Date of Call":"7/14/2019"},
{"id":516,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":245,"Response Time (sec)":159.0,"Date of Call":"12/10/2018"},
{"id":517,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":157,"Response Time (sec)":112.24,"Date of Call":"11/27/2018"},
{"id":518,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":110,"Response Time (sec)":195.71,"Date of Call":"12/6/2018"},
{"id":519,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":114,"Response Time (sec)":163.86,"Date of Call":"3/17/2019"},
{"id":520,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":368,"Response Time (sec)":172.83,"Date of Call":"1/2/2019"},
{"id":521,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":359,"Response Time (sec)":190.24,"Date of Call":"7/24/2018"},
{"id":522,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":311,"Response Time (sec)":134.83,"Date of Call":"4/30/2019"},
{"id":523,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":411,"Response Time (sec)":163.39,"Date of Call":"12/5/2018"},
{"id":524,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":364,"Response Time (sec)":213.51,"Date of Call":"2/2/2019"},
{"id":525,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":166,"Response Time (sec)":76.93,"Date of Call":"1/12/2019"},
{"id":526,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":400,"Response Time (sec)":18.0,"Date of Call":"12/2/2018"},
{"id":527,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":257,"Response Time (sec)":37.74,"Date of Call":"8/23/2018"},
{"id":528,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":270,"Response Time (sec)":188.26,"Date of Call":"9/17/2018"},
{"id":529,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":432,"Response Time (sec)":208.54,"Date of Call":"8/24/2018"},
{"id":530,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":155,"Response Time (sec)":182.78,"Date of Call":"11/15/2018"},
{"id":531,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":487,"Response Time (sec)":82.85,"Date of Call":"9/15/2018"},
{"id":532,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":364,"Response Time (sec)":65.48,"Date of Call":"4/11/2019"},
{"id":533,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":393,"Response Time (sec)":195.43,"Date of Call":"8/27/2018"},
{"id":534,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":431,"Response Time (sec)":67.3,"Date of Call":"11/1/2018"},
{"id":535,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":262,"Response Time (sec)":138.67,"Date of Call":"12/11/2018"},
{"id":536,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":144,"Response Time (sec)":97.44,"Date of Call":"1/18/2019"},
{"id":537,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":164,"Response Time (sec)":235.54,"Date of Call":"5/15/2019"},
{"id":538,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":55,"Response Time (sec)":3.6,"Date of Call":"6/23/2019"},
{"id":539,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":168,"Response Time (sec)":126.94,"Date of Call":"9/26/2018"},
{"id":540,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":450,"Response Time (sec)":79.63,"Date of Call":"10/27/2018"},
{"id":541,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":64,"Response Time (sec)":68.81,"Date of Call":"8/21/2018"},
{"id":542,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":83,"Response Time (sec)":68.01,"Date of Call":"2/8/2019"},
{"id":543,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":492,"Response Time (sec)":59.39,"Date of Call":"9/26/2018"},
{"id":544,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":284,"Response Time (sec)":50.09,"Date of Call":"10/15/2018"},
{"id":545,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":494,"Response Time (sec)":178.62,"Date of Call":"1/22/2019"},
{"id":546,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":302,"Response Time (sec)":1.74,"Date of Call":"11/24/2018"},
{"id":547,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":213,"Response Time (sec)":81.98,"Date of Call":"9/12/2018"},
{"id":548,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":148,"Response Time (sec)":62.3,"Date of Call":"1/31/2019"},
{"id":549,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":482,"Response Time (sec)":11.41,"Date of Call":"3/4/2019"},
{"id":550,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":237,"Response Time (sec)":147.98,"Date of Call":"4/19/2019"},
{"id":551,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":52,"Response Time (sec)":25.31,"Date of Call":"2/19/2019"},
{"id":552,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":279,"Response Time (sec)":101.02,"Date of Call":"7/21/2018"},
{"id":553,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":435,"Response Time (sec)":111.81,"Date of Call":"11/13/2018"},
{"id":554,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":329,"Response Time (sec)":96.78,"Date of Call":"9/8/2018"},
{"id":555,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":456,"Response Time (sec)":142.83,"Date of Call":"9/25/2018"},
{"id":556,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":170,"Response Time (sec)":67.25,"Date of Call":"5/17/2019"},
{"id":557,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":272,"Response Time (sec)":4.22,"Date of Call":"7/16/2019"},
{"id":558,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":48,"Response Time (sec)":129.35,"Date of Call":"6/3/2019"},
{"id":559,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":314,"Response Time (sec)":190.37,"Date of Call":"5/28/2019"},
{"id":560,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":31,"Response Time (sec)":167.37,"Date of Call":"12/2/2018"},
{"id":561,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":36,"Response Time (sec)":67.78,"Date of Call":"7/27/2018"},
{"id":562,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":336,"Response Time (sec)":163.04,"Date of Call":"10/20/2018"},
{"id":563,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":332,"Response Time (sec)":38.06,"Date of Call":"6/7/2019"},
{"id":564,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":493,"Response Time (sec)":219.46,"Date of Call":"9/14/2018"},
{"id":565,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":201,"Response Time (sec)":2.83,"Date of Call":"8/21/2018"},
{"id":566,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":297,"Response Time (sec)":141.03,"Date of Call":"2/23/2019"},
{"id":567,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":406,"Response Time (sec)":227.98,"Date of Call":"2/18/2019"},
{"id":568,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":183,"Response Time (sec)":85.8,"Date of Call":"3/28/2019"},
{"id":569,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":321,"Response Time (sec)":162.1,"Date of Call":"12/25/2018"},
{"id":570,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":46,"Response Time (sec)":13.64,"Date of Call":"8/13/2018"},
{"id":571,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":186,"Response Time (sec)":40.06,"Date of Call":"3/22/2019"},
{"id":572,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":326,"Response Time (sec)":180.8,"Date of Call":"9/11/2018"},
{"id":573,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":322,"Response Time (sec)":147.56,"Date of Call":"7/23/2018"},
{"id":574,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":453,"Response Time (sec)":20.63,"Date of Call":"9/5/2018"},
{"id":575,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":464,"Response Time (sec)":48.66,"Date of Call":"3/17/2019"},
{"id":576,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":400,"Response Time (sec)":71.34,"Date of Call":"5/15/2019"},
{"id":577,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":314,"Response Time (sec)":134.76,"Date of Call":"3/19/2019"},
{"id":578,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":309,"Response Time (sec)":205.77,"Date of Call":"11/9/2018"},
{"id":579,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":254,"Response Time (sec)":233.38,"Date of Call":"4/11/2019"},
{"id":580,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":303,"Response Time (sec)":124.9,"Date of Call":"3/24/2019"},
{"id":581,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":179,"Response Time (sec)":165.86,"Date of Call":"6/17/2019"},
{"id":582,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":250,"Response Time (sec)":203.06,"Date of Call":"7/19/2018"},
{"id":583,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":371,"Response Time (sec)":187.09,"Date of Call":"6/29/2019"},
{"id":584,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":128,"Response Time (sec)":114.9,"Date of Call":"1/5/2019"},
{"id":585,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":330,"Response Time (sec)":49.23,"Date of Call":"11/19/2018"},
{"id":586,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":320,"Response Time (sec)":46.52,"Date of Call":"1/4/2019"},
{"id":587,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":151,"Response Time (sec)":183.21,"Date of Call":"5/8/2019"},
{"id":588,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":220,"Response Time (sec)":77.23,"Date of Call":"5/15/2019"},
{"id":589,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":329,"Response Time (sec)":135.25,"Date of Call":"11/20/2018"},
{"id":590,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":395,"Response Time (sec)":86.61,"Date of Call":"7/5/2019"},
{"id":591,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":408,"Response Time (sec)":186.88,"Date of Call":"9/26/2018"},
{"id":592,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":260,"Response Time (sec)":215.93,"Date of Call":"5/11/2019"},
{"id":593,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":216,"Response Time (sec)":75.58,"Date of Call":"3/19/2019"},
{"id":594,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":404,"Response Time (sec)":224.38,"Date of Call":"2/26/2019"},
{"id":595,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":324,"Response Time (sec)":230.08,"Date of Call":"12/18/2018"},
{"id":596,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":63,"Response Time (sec)":187.49,"Date of Call":"9/5/2018"},
{"id":597,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":475,"Response Time (sec)":192.84,"Date of Call":"1/1/2019"},
{"id":598,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":376,"Response Time (sec)":155.78,"Date of Call":"4/15/2019"},
{"id":599,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":143,"Response Time (sec)":186.24,"Date of Call":"3/23/2019"},
{"id":600,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":98,"Response Time (sec)":206.31,"Date of Call":"10/18/2018"},
{"id":601,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":324,"Response Time (sec)":232.96,"Date of Call":"5/8/2019"},
{"id":602,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":482,"Response Time (sec)":70.49,"Date of Call":"9/17/2018"},
{"id":603,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":236,"Response Time (sec)":211.67,"Date of Call":"5/8/2019"},
{"id":604,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":188,"Response Time (sec)":237.1,"Date of Call":"12/4/2018"},
{"id":605,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":500,"Response Time (sec)":120.58,"Date of Call":"10/11/2018"},
{"id":606,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":364,"Response Time (sec)":181.79,"Date of Call":"7/20/2018"},
{"id":607,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":150,"Response Time (sec)":45.43,"Date of Call":"4/16/2019"},
{"id":608,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":136,"Response Time (sec)":160.87,"Date of Call":"8/22/2018"},
{"id":609,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":179,"Response Time (sec)":147.58,"Date of Call":"8/4/2018"},
{"id":610,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":491,"Response Time (sec)":28.67,"Date of Call":"1/8/2019"},
{"id":611,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":218,"Response Time (sec)":49.73,"Date of Call":"10/11/2018"},
{"id":612,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":361,"Response Time (sec)":64.51,"Date of Call":"1/22/2019"},
{"id":613,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":165,"Response Time (sec)":134.35,"Date of Call":"8/16/2018"},
{"id":614,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":357,"Response Time (sec)":26.9,"Date of Call":"3/3/2019"},
{"id":615,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":482,"Response Time (sec)":110.61,"Date of Call":"7/8/2019"},
{"id":616,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":483,"Response Time (sec)":92.13,"Date of Call":"11/29/2018"},
{"id":617,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":95,"Response Time (sec)":54.11,"Date of Call":"4/21/2019"},
{"id":618,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":385,"Response Time (sec)":54.93,"Date of Call":"4/19/2019"},
{"id":619,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":491,"Response Time (sec)":21.28,"Date of Call":"4/29/2019"},
{"id":620,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":391,"Response Time (sec)":211.7,"Date of Call":"3/1/2019"},
{"id":621,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":356,"Response Time (sec)":85.36,"Date of Call":"5/29/2019"},
{"id":622,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":125,"Response Time (sec)":43.03,"Date of Call":"1/11/2019"},
{"id":623,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":406,"Response Time (sec)":170.86,"Date of Call":"12/2/2018"},
{"id":624,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":489,"Response Time (sec)":8.98,"Date of Call":"2/24/2019"},
{"id":625,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":457,"Response Time (sec)":41.76,"Date of Call":"5/19/2019"},
{"id":626,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":79,"Response Time (sec)":127.94,"Date of Call":"1/2/2019"},
{"id":627,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":174,"Response Time (sec)":207.06,"Date of Call":"3/27/2019"},
{"id":628,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":246,"Response Time (sec)":69.18,"Date of Call":"1/27/2019"},
{"id":629,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":129,"Response Time (sec)":103.67,"Date of Call":"5/16/2019"},
{"id":630,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":203,"Response Time (sec)":131.43,"Date of Call":"1/6/2019"},
{"id":631,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":352,"Response Time (sec)":15.78,"Date of Call":"4/23/2019"},
{"id":632,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":121,"Response Time (sec)":161.75,"Date of Call":"5/23/2019"},
{"id":633,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":461,"Response Time (sec)":229.15,"Date of Call":"5/3/2019"},
{"id":634,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":161,"Response Time (sec)":73.93,"Date of Call":"9/14/2018"},
{"id":635,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":404,"Response Time (sec)":51.96,"Date of Call":"9/13/2018"},
{"id":636,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":392,"Response Time (sec)":82.05,"Date of Call":"8/11/2018"},
{"id":637,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":376,"Response Time (sec)":97.97,"Date of Call":"4/26/2019"},
{"id":638,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":89,"Response Time (sec)":184.92,"Date of Call":"12/26/2018"},
{"id":639,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":218,"Response Time (sec)":73.06,"Date of Call":"12/28/2018"},
{"id":640,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":262,"Response Time (sec)":4.57,"Date of Call":"5/20/2019"},
{"id":641,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":340,"Response Time (sec)":177.36,"Date of Call":"5/19/2019"},
{"id":642,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":103,"Response Time (sec)":6.43,"Date of Call":"6/10/2019"},
{"id":643,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":249,"Response Time (sec)":24.27,"Date of Call":"12/6/2018"},
{"id":644,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":178,"Response Time (sec)":203.08,"Date of Call":"9/22/2018"},
{"id":645,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":96,"Response Time (sec)":222.24,"Date of Call":"11/15/2018"},
{"id":646,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":353,"Response Time (sec)":148.88,"Date of Call":"3/23/2019"},
{"id":647,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":324,"Response Time (sec)":84.23,"Date of Call":"6/24/2019"},
{"id":648,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":42,"Response Time (sec)":174.47,"Date of Call":"9/26/2018"},
{"id":649,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":192,"Response Time (sec)":134.75,"Date of Call":"1/30/2019"},
{"id":650,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":489,"Response Time (sec)":20.89,"Date of Call":"3/31/2019"},
{"id":651,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":484,"Response Time (sec)":186.86,"Date of Call":"12/17/2018"},
{"id":652,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":175,"Response Time (sec)":158.82,"Date of Call":"7/22/2018"},
{"id":653,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":213,"Response Time (sec)":232.85,"Date of Call":"4/16/2019"},
{"id":654,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":471,"Response Time (sec)":191.85,"Date of Call":"7/15/2019"},
{"id":655,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":381,"Response Time (sec)":231.43,"Date of Call":"1/4/2019"},
{"id":656,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":470,"Response Time (sec)":74.61,"Date of Call":"9/7/2018"},
{"id":657,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":195,"Response Time (sec)":199.22,"Date of Call":"3/1/2019"},
{"id":658,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":33,"Response Time (sec)":100.91,"Date of Call":"8/10/2018"},
{"id":659,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":87,"Response Time (sec)":96.24,"Date of Call":"1/19/2019"},
{"id":660,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":315,"Response Time (sec)":124.56,"Date of Call":"6/11/2019"},
{"id":661,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":427,"Response Time (sec)":148.25,"Date of Call":"2/9/2019"},
{"id":662,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":189,"Response Time (sec)":104.45,"Date of Call":"4/8/2019"},
{"id":663,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":219,"Response Time (sec)":179.66,"Date of Call":"3/31/2019"},
{"id":664,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":169,"Response Time (sec)":131.11,"Date of Call":"1/28/2019"},
{"id":665,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":333,"Response Time (sec)":151.42,"Date of Call":"11/1/2018"},
{"id":666,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":186,"Response Time (sec)":148.96,"Date of Call":"3/26/2019"},
{"id":667,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":433,"Response Time (sec)":219.87,"Date of Call":"10/24/2018"},
{"id":668,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":148,"Response Time (sec)":165.17,"Date of Call":"5/12/2019"},
{"id":669,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":339,"Response Time (sec)":46.06,"Date of Call":"9/14/2018"},
{"id":670,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":169,"Response Time (sec)":180.83,"Date of Call":"5/4/2019"},
{"id":671,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":455,"Response Time (sec)":137.93,"Date of Call":"8/30/2018"},
{"id":672,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":490,"Response Time (sec)":47.21,"Date of Call":"7/3/2019"},
{"id":673,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":364,"Response Time (sec)":125.47,"Date of Call":"1/16/2019"},
{"id":674,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":254,"Response Time (sec)":229.95,"Date of Call":"12/22/2018"},
{"id":675,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":86,"Response Time (sec)":190.64,"Date of Call":"4/1/2019"},
{"id":676,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":498,"Response Time (sec)":54.11,"Date of Call":"9/6/2018"},
{"id":677,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":144,"Response Time (sec)":58.95,"Date of Call":"9/21/2018"},
{"id":678,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":238,"Response Time (sec)":215.65,"Date of Call":"2/13/2019"},
{"id":679,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":383,"Response Time (sec)":127.22,"Date of Call":"10/17/2018"},
{"id":680,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":426,"Response Time (sec)":54.1,"Date of Call":"8/23/2018"},
{"id":681,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":245,"Response Time (sec)":235.58,"Date of Call":"1/23/2019"},
{"id":682,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":420,"Response Time (sec)":139.21,"Date of Call":"12/12/2018"},
{"id":683,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":235,"Response Time (sec)":139.0,"Date of Call":"5/14/2019"},
{"id":684,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":230,"Response Time (sec)":157.35,"Date of Call":"3/25/2019"},
{"id":685,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":143,"Response Time (sec)":217.69,"Date of Call":"4/1/2019"},
{"id":686,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":250,"Response Time (sec)":164.4,"Date of Call":"9/2/2018"},
{"id":687,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":467,"Response Time (sec)":93.98,"Date of Call":"4/22/2019"},
{"id":688,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":224,"Response Time (sec)":115.72,"Date of Call":"9/1/2018"},
{"id":689,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":456,"Response Time (sec)":42.78,"Date of Call":"9/21/2018"},
{"id":690,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":428,"Response Time (sec)":179.7,"Date of Call":"12/4/2018"},
{"id":691,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":103,"Response Time (sec)":40.83,"Date of Call":"12/10/2018"},
{"id":692,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":126,"Response Time (sec)":83.1,"Date of Call":"4/6/2019"},
{"id":693,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":233,"Response Time (sec)":227.35,"Date of Call":"1/26/2019"},
{"id":694,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":168,"Response Time (sec)":41.5,"Date of Call":"1/18/2019"},
{"id":695,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":477,"Response Time (sec)":209.83,"Date of Call":"1/30/2019"},
{"id":696,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":46,"Response Time (sec)":169.81,"Date of Call":"1/28/2019"},
{"id":697,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":212,"Response Time (sec)":118.38,"Date of Call":"4/29/2019"},
{"id":698,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":110,"Response Time (sec)":99.02,"Date of Call":"8/13/2018"},
{"id":699,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":211,"Response Time (sec)":15.61,"Date of Call":"11/25/2018"},
{"id":700,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":161,"Response Time (sec)":132.35,"Date of Call":"7/2/2019"},
{"id":701,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":290,"Response Time (sec)":89.86,"Date of Call":"3/14/2019"},
{"id":702,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":150,"Response Time (sec)":37.2,"Date of Call":"1/4/2019"},
{"id":703,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":384,"Response Time (sec)":34.59,"Date of Call":"7/3/2019"},
{"id":704,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":363,"Response Time (sec)":47.96,"Date of Call":"7/17/2019"},
{"id":705,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":145,"Response Time (sec)":87.0,"Date of Call":"3/18/2019"},
{"id":706,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":364,"Response Time (sec)":238.32,"Date of Call":"1/17/2019"},
{"id":707,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":389,"Response Time (sec)":38.96,"Date of Call":"4/28/2019"},
{"id":708,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":406,"Response Time (sec)":68.38,"Date of Call":"4/30/2019"},
{"id":709,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":72,"Response Time (sec)":15.97,"Date of Call":"3/10/2019"},
{"id":710,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":182,"Response Time (sec)":186.87,"Date of Call":"7/7/2019"},
{"id":711,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":213,"Response Time (sec)":30.13,"Date of Call":"9/29/2018"},
{"id":712,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":192,"Response Time (sec)":71.29,"Date of Call":"6/9/2019"},
{"id":713,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":172,"Response Time (sec)":183.72,"Date of Call":"7/27/2018"},
{"id":714,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":278,"Response Time (sec)":38.39,"Date of Call":"3/24/2019"},
{"id":715,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":419,"Response Time (sec)":168.17,"Date of Call":"10/29/2018"},
{"id":716,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":368,"Response Time (sec)":145.53,"Date of Call":"7/21/2018"},
{"id":717,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":114,"Response Time (sec)":88.67,"Date of Call":"6/28/2019"},
{"id":718,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":375,"Response Time (sec)":205.71,"Date of Call":"12/21/2018"},
{"id":719,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":345,"Response Time (sec)":177.78,"Date of Call":"7/10/2019"},
{"id":720,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":439,"Response Time (sec)":3.22,"Date of Call":"1/25/2019"},
{"id":721,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":491,"Response Time (sec)":216.55,"Date of Call":"9/10/2018"},
{"id":722,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":354,"Response Time (sec)":26.5,"Date of Call":"10/13/2018"},
{"id":723,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":452,"Response Time (sec)":7.82,"Date of Call":"5/22/2019"},
{"id":724,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":185,"Response Time (sec)":70.16,"Date of Call":"3/26/2019"},
{"id":725,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":133,"Response Time (sec)":15.29,"Date of Call":"10/22/2018"},
{"id":726,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":407,"Response Time (sec)":156.95,"Date of Call":"7/19/2018"},
{"id":727,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":250,"Response Time (sec)":184.4,"Date of Call":"2/18/2019"},
{"id":728,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":81,"Response Time (sec)":99.98,"Date of Call":"5/25/2019"},
{"id":729,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":146,"Response Time (sec)":51.21,"Date of Call":"1/13/2019"},
{"id":730,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":257,"Response Time (sec)":51.64,"Date of Call":"10/16/2018"},
{"id":731,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":46,"Response Time (sec)":5.95,"Date of Call":"12/18/2018"},
{"id":732,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":390,"Response Time (sec)":136.29,"Date of Call":"7/10/2019"},
{"id":733,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":300,"Response Time (sec)":6.69,"Date of Call":"1/15/2019"},
{"id":734,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":325,"Response Time (sec)":14.75,"Date of Call":"1/13/2019"},
{"id":735,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":451,"Response Time (sec)":50.1,"Date of Call":"6/29/2019"},
{"id":736,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":354,"Response Time (sec)":153.82,"Date of Call":"7/4/2019"},
{"id":737,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":136,"Response Time (sec)":219.79,"Date of Call":"2/11/2019"},
{"id":738,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":124,"Response Time (sec)":74.44,"Date of Call":"8/7/2018"},
{"id":739,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":401,"Response Time (sec)":194.82,"Date of Call":"12/16/2018"},
{"id":740,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":322,"Response Time (sec)":137.19,"Date of Call":"3/4/2019"},
{"id":741,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":168,"Response Time (sec)":158.71,"Date of Call":"9/12/2018"},
{"id":742,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":199,"Response Time (sec)":15.82,"Date of Call":"2/1/2019"},
{"id":743,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":379,"Response Time (sec)":120.55,"Date of Call":"7/28/2018"},
{"id":744,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":412,"Response Time (sec)":174.71,"Date of Call":"9/10/2018"},
{"id":745,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":177,"Response Time (sec)":32.65,"Date of Call":"11/25/2018"},
{"id":746,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":436,"Response Time (sec)":213.72,"Date of Call":"10/9/2018"},
{"id":747,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":103,"Response Time (sec)":52.99,"Date of Call":"11/20/2018"},
{"id":748,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":100,"Response Time (sec)":73.95,"Date of Call":"11/25/2018"},
{"id":749,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":203,"Response Time (sec)":37.07,"Date of Call":"9/17/2018"},
{"id":750,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":286,"Response Time (sec)":207.65,"Date of Call":"2/21/2019"},
{"id":751,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":94,"Response Time (sec)":174.74,"Date of Call":"3/2/2019"},
{"id":752,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":494,"Response Time (sec)":138.3,"Date of Call":"12/22/2018"},
{"id":753,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":123,"Response Time (sec)":154.48,"Date of Call":"4/7/2019"},
{"id":754,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":453,"Response Time (sec)":122.32,"Date of Call":"4/8/2019"},
{"id":755,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":347,"Response Time (sec)":101.35,"Date of Call":"11/13/2018"},
{"id":756,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":171,"Response Time (sec)":57.69,"Date of Call":"1/22/2019"},
{"id":757,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":162,"Response Time (sec)":170.75,"Date of Call":"9/27/2018"},
{"id":758,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":428,"Response Time (sec)":195.82,"Date of Call":"12/1/2018"},
{"id":759,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":203,"Response Time (sec)":126.57,"Date of Call":"11/11/2018"},
{"id":760,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":341,"Response Time (sec)":98.17,"Date of Call":"4/23/2019"},
{"id":761,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":198,"Response Time (sec)":80.73,"Date of Call":"8/24/2018"},
{"id":762,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":217,"Response Time (sec)":189.83,"Date of Call":"10/26/2018"},
{"id":763,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":152,"Response Time (sec)":81.74,"Date of Call":"11/5/2018"},
{"id":764,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":292,"Response Time (sec)":28.26,"Date of Call":"7/28/2018"},
{"id":765,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":372,"Response Time (sec)":107.85,"Date of Call":"12/3/2018"},
{"id":766,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":475,"Response Time (sec)":74.52,"Date of Call":"7/18/2019"},
{"id":767,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":344,"Response Time (sec)":102.1,"Date of Call":"1/1/2019"},
{"id":768,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":310,"Response Time (sec)":225.99,"Date of Call":"2/1/2019"},
{"id":769,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":344,"Response Time (sec)":220.08,"Date of Call":"9/15/2018"},
{"id":770,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":455,"Response Time (sec)":47.14,"Date of Call":"8/13/2018"},
{"id":771,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":131,"Response Time (sec)":5.28,"Date of Call":"7/28/2018"},
{"id":772,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":94,"Response Time (sec)":62.72,"Date of Call":"6/22/2019"},
{"id":773,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":192,"Response Time (sec)":219.37,"Date of Call":"2/28/2019"},
{"id":774,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":51,"Response Time (sec)":26.77,"Date of Call":"1/4/2019"},
{"id":775,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":332,"Response Time (sec)":229.16,"Date of Call":"6/22/2019"},
{"id":776,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":259,"Response Time (sec)":163.03,"Date of Call":"8/16/2018"},
{"id":777,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":48,"Response Time (sec)":22.74,"Date of Call":"7/12/2019"},
{"id":778,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":310,"Response Time (sec)":87.17,"Date of Call":"11/16/2018"},
{"id":779,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":172,"Response Time (sec)":151.5,"Date of Call":"4/18/2019"},
{"id":780,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":70,"Response Time (sec)":202.61,"Date of Call":"8/26/2018"},
{"id":781,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":129,"Response Time (sec)":157.82,"Date of Call":"5/12/2019"},
{"id":782,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":282,"Response Time (sec)":106.77,"Date of Call":"10/26/2018"},
{"id":783,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":417,"Response Time (sec)":191.97,"Date of Call":"9/18/2018"},
{"id":784,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":405,"Response Time (sec)":134.28,"Date of Call":"12/12/2018"},
{"id":785,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":252,"Response Time (sec)":169.61,"Date of Call":"7/28/2018"},
{"id":786,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":270,"Response Time (sec)":35.03,"Date of Call":"5/12/2019"},
{"id":787,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":101,"Response Time (sec)":181.62,"Date of Call":"6/9/2019"},
{"id":788,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":452,"Response Time (sec)":180.56,"Date of Call":"6/5/2019"},
{"id":789,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":346,"Response Time (sec)":226.63,"Date of Call":"7/27/2018"},
{"id":790,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":178,"Response Time (sec)":138.32,"Date of Call":"11/15/2018"},
{"id":791,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":464,"Response Time (sec)":49.55,"Date of Call":"9/9/2018"},
{"id":792,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":331,"Response Time (sec)":96.4,"Date of Call":"12/1/2018"},
{"id":793,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":212,"Response Time (sec)":167.98,"Date of Call":"5/26/2019"},
{"id":794,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":148,"Response Time (sec)":124.95,"Date of Call":"10/20/2018"},
{"id":795,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":231,"Response Time (sec)":112.04,"Date of Call":"10/29/2018"},
{"id":796,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":179,"Response Time (sec)":159.46,"Date of Call":"2/11/2019"},
{"id":797,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":197,"Response Time (sec)":79.82,"Date of Call":"11/22/2018"},
{"id":798,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":129,"Response Time (sec)":16.37,"Date of Call":"7/16/2019"},
{"id":799,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":322,"Response Time (sec)":38.06,"Date of Call":"12/5/2018"},
{"id":800,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":414,"Response Time (sec)":71.96,"Date of Call":"8/6/2018"},
{"id":801,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":419,"Response Time (sec)":67.35,"Date of Call":"8/14/2018"},
{"id":802,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":146,"Response Time (sec)":178.66,"Date of Call":"11/29/2018"},
{"id":803,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":445,"Response Time (sec)":191.21,"Date of Call":"11/8/2018"},
{"id":804,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":145,"Response Time (sec)":151.85,"Date of Call":"8/6/2018"},
{"id":805,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":415,"Response Time (sec)":71.42,"Date of Call":"3/22/2019"},
{"id":806,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":349,"Response Time (sec)":172.2,"Date of Call":"5/10/2019"},
{"id":807,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":416,"Response Time (sec)":239.73,"Date of Call":"4/25/2019"},
{"id":808,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":181,"Response Time (sec)":159.64,"Date of Call":"3/13/2019"},
{"id":809,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":305,"Response Time (sec)":23.64,"Date of Call":"7/20/2018"},
{"id":810,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":156,"Response Time (sec)":96.66,"Date of Call":"2/26/2019"},
{"id":811,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":325,"Response Time (sec)":175.85,"Date of Call":"3/26/2019"},
{"id":812,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":395,"Response Time (sec)":182.19,"Date of Call":"2/19/2019"},
{"id":813,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":192,"Response Time (sec)":30.19,"Date of Call":"9/2/2018"},
{"id":814,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":350,"Response Time (sec)":229.73,"Date of Call":"3/11/2019"},
{"id":815,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":48,"Response Time (sec)":231.99,"Date of Call":"1/26/2019"},
{"id":816,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":462,"Response Time (sec)":202.89,"Date of Call":"11/11/2018"},
{"id":817,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":169,"Response Time (sec)":213.77,"Date of Call":"12/17/2018"},
{"id":818,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":477,"Response Time (sec)":103.02,"Date of Call":"2/21/2019"},
{"id":819,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":499,"Response Time (sec)":96.71,"Date of Call":"9/7/2018"},
{"id":820,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":457,"Response Time (sec)":121.24,"Date of Call":"11/23/2018"},
{"id":821,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":61,"Response Time (sec)":197.68,"Date of Call":"3/10/2019"},
{"id":822,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":336,"Response Time (sec)":4.38,"Date of Call":"8/29/2018"},
{"id":823,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":92,"Response Time (sec)":91.84,"Date of Call":"3/21/2019"},
{"id":824,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":497,"Response Time (sec)":193.46,"Date of Call":"7/11/2019"},
{"id":825,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":398,"Response Time (sec)":170.97,"Date of Call":"1/26/2019"},
{"id":826,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":469,"Response Time (sec)":145.07,"Date of Call":"5/1/2019"},
{"id":827,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":128,"Response Time (sec)":192.45,"Date of Call":"12/5/2018"},
{"id":828,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":329,"Response Time (sec)":87.96,"Date of Call":"1/3/2019"},
{"id":829,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":306,"Response Time (sec)":6.93,"Date of Call":"2/2/2019"},
{"id":830,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":187,"Response Time (sec)":11.0,"Date of Call":"3/6/2019"},
{"id":831,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":81,"Response Time (sec)":212.26,"Date of Call":"1/5/2019"},
{"id":832,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":485,"Response Time (sec)":94.49,"Date of Call":"10/25/2018"},
{"id":833,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":291,"Response Time (sec)":59.4,"Date of Call":"2/28/2019"},
{"id":834,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":179,"Response Time (sec)":29.59,"Date of Call":"8/30/2018"},
{"id":835,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":44,"Response Time (sec)":93.44,"Date of Call":"12/11/2018"},
{"id":836,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":475,"Response Time (sec)":44.28,"Date of Call":"10/8/2018"},
{"id":837,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":232,"Response Time (sec)":106.63,"Date of Call":"11/29/2018"},
{"id":838,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":172,"Response Time (sec)":132.86,"Date of Call":"11/7/2018"},
{"id":839,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":427,"Response Time (sec)":142.22,"Date of Call":"9/5/2018"},
{"id":840,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":164,"Response Time (sec)":149.11,"Date of Call":"1/23/2019"},
{"id":841,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":439,"Response Time (sec)":151.82,"Date of Call":"3/7/2019"},
{"id":842,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":152,"Response Time (sec)":108.27,"Date of Call":"10/25/2018"},
{"id":843,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":73,"Response Time (sec)":105.58,"Date of Call":"4/15/2019"},
{"id":844,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":303,"Response Time (sec)":215.04,"Date of Call":"12/3/2018"},
{"id":845,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":301,"Response Time (sec)":193.49,"Date of Call":"11/23/2018"},
{"id":846,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":482,"Response Time (sec)":33.16,"Date of Call":"2/12/2019"},
{"id":847,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":123,"Response Time (sec)":125.94,"Date of Call":"6/20/2019"},
{"id":848,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":83,"Response Time (sec)":6.81,"Date of Call":"6/4/2019"},
{"id":849,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":165,"Response Time (sec)":40.27,"Date of Call":"2/14/2019"},
{"id":850,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":253,"Response Time (sec)":9.1,"Date of Call":"2/7/2019"},
{"id":851,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":44,"Response Time (sec)":44.24,"Date of Call":"9/17/2018"},
{"id":852,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":163,"Response Time (sec)":14.58,"Date of Call":"11/6/2018"},
{"id":853,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":354,"Response Time (sec)":147.09,"Date of Call":"8/10/2018"},
{"id":854,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":339,"Response Time (sec)":125.63,"Date of Call":"3/14/2019"},
{"id":855,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Very Satisfied", "Talk time (sec)":296,"Response Time (sec)":67.29,"Date of Call":"1/26/2019"},
{"id":856,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Very Satisfied",  "Customer Satisfaction": "Satisfied","Talk time (sec)":491,"Response Time (sec)":158.04,"Date of Call":"9/15/2018"},
{"id":857,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":131,"Response Time (sec)":10.82,"Date of Call":"2/8/2019"},
{"id":858,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":466,"Response Time (sec)":158.69,"Date of Call":"10/29/2018"},
{"id":859,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":77,"Response Time (sec)":232.33,"Date of Call":"10/21/2018"},
{"id":860,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":125,"Response Time (sec)":187.57,"Date of Call":"4/13/2019"},
{"id":861,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":244,"Response Time (sec)":214.3,"Date of Call":"10/3/2018"},
{"id":862,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":463,"Response Time (sec)":28.53,"Date of Call":"10/30/2018"},
{"id":863,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":123,"Response Time (sec)":221.83,"Date of Call":"1/13/2019"},
{"id":864,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":405,"Response Time (sec)":233.6,"Date of Call":"7/22/2018"},
{"id":865,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":217,"Response Time (sec)":118.9,"Date of Call":"3/16/2019"},
{"id":866,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":122,"Response Time (sec)":69.06,"Date of Call":"12/15/2018"},
{"id":867,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":261,"Response Time (sec)":8.44,"Date of Call":"5/29/2019"},
{"id":868,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":114,"Response Time (sec)":156.35,"Date of Call":"8/1/2018"},
{"id":869,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":355,"Response Time (sec)":167.64,"Date of Call":"10/3/2018"},
{"id":870,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":45,"Response Time (sec)":86.19,"Date of Call":"12/29/2018"},
{"id":871,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":297,"Response Time (sec)":192.2,"Date of Call":"1/9/2019"},
{"id":872,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":440,"Response Time (sec)":174.89,"Date of Call":"4/20/2019"},
{"id":873,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":493,"Response Time (sec)":109.79,"Date of Call":"3/22/2019"},
{"id":874,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":358,"Response Time (sec)":200.95,"Date of Call":"1/9/2019"},
{"id":875,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":327,"Response Time (sec)":212.54,"Date of Call":"5/22/2019"},
{"id":876,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":330,"Response Time (sec)":80.92,"Date of Call":"3/29/2019"},
{"id":877,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":283,"Response Time (sec)":58.77,"Date of Call":"9/3/2018"},
{"id":878,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":61,"Response Time (sec)":36.62,"Date of Call":"6/30/2019"},
{"id":879,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":181,"Response Time (sec)":5.34,"Date of Call":"8/3/2018"},
{"id":880,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":453,"Response Time (sec)":116.79,"Date of Call":"5/11/2019"},
{"id":881,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":77,"Response Time (sec)":209.51,"Date of Call":"8/29/2018"},
{"id":882,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":495,"Response Time (sec)":33.63,"Date of Call":"4/7/2019"},
{"id":883,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":158,"Response Time (sec)":37.73,"Date of Call":"12/3/2018"},
{"id":884,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":374,"Response Time (sec)":58.63,"Date of Call":"12/30/2018"},
{"id":885,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":100,"Response Time (sec)":19.92,"Date of Call":"4/16/2019"},
{"id":886,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":204,"Response Time (sec)":211.86,"Date of Call":"1/2/2019"},
{"id":887,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":73,"Response Time (sec)":119.46,"Date of Call":"3/6/2019"},
{"id":888,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":329,"Response Time (sec)":91.22,"Date of Call":"12/24/2018"},
{"id":889,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":426,"Response Time (sec)":133.14,"Date of Call":"8/26/2018"},
{"id":890,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":428,"Response Time (sec)":122.22,"Date of Call":"5/24/2019"},
{"id":891,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":333,"Response Time (sec)":76.56,"Date of Call":"10/5/2018"},
{"id":892,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":127,"Response Time (sec)":125.26,"Date of Call":"6/5/2019"},
{"id":893,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":71,"Response Time (sec)":23.01,"Date of Call":"5/9/2019"},
{"id":894,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":245,"Response Time (sec)":31.33,"Date of Call":"12/20/2018"},
{"id":895,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":321,"Response Time (sec)":175.46,"Date of Call":"3/25/2019"},
{"id":896,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":192,"Response Time (sec)":45.57,"Date of Call":"7/17/2019"},
{"id":897,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":50,"Response Time (sec)":167.76,"Date of Call":"3/8/2019"},
{"id":898,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":131,"Response Time (sec)":86.82,"Date of Call":"11/10/2018"},
{"id":899,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":468,"Response Time (sec)":63.33,"Date of Call":"11/12/2018"},
{"id":900,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":412,"Response Time (sec)":126.44,"Date of Call":"2/22/2019"},
{"id":901,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":282,"Response Time (sec)":21.71,"Date of Call":"11/29/2018"},
{"id":902,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":116,"Response Time (sec)":68.07,"Date of Call":"8/22/2018"},
{"id":903,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":449,"Response Time (sec)":219.63,"Date of Call":"4/23/2019"},
{"id":904,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":96,"Response Time (sec)":153.01,"Date of Call":"11/15/2018"},
{"id":905,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":134,"Response Time (sec)":139.16,"Date of Call":"1/19/2019"},
{"id":906,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":281,"Response Time (sec)":152.35,"Date of Call":"5/27/2019"},
{"id":907,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":441,"Response Time (sec)":231.84,"Date of Call":"9/22/2018"},
{"id":908,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":440,"Response Time (sec)":174.23,"Date of Call":"7/15/2019"},
{"id":909,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":328,"Response Time (sec)":227.01,"Date of Call":"7/6/2019"},
{"id":910,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":106,"Response Time (sec)":55.96,"Date of Call":"1/7/2019"},
{"id":911,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":250,"Response Time (sec)":168.55,"Date of Call":"12/8/2018"},
{"id":912,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":417,"Response Time (sec)":90.38,"Date of Call":"1/18/2019"},
{"id":913,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":278,"Response Time (sec)":98.9,"Date of Call":"4/4/2019"},
{"id":914,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":132,"Response Time (sec)":41.28,"Date of Call":"10/7/2018"},
{"id":915,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":88,"Response Time (sec)":22.26,"Date of Call":"4/12/2019"},
{"id":916,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":177,"Response Time (sec)":51.36,"Date of Call":"12/23/2018"},
{"id":917,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":394,"Response Time (sec)":156.37,"Date of Call":"4/24/2019"},
{"id":918,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":92,"Response Time (sec)":41.57,"Date of Call":"11/21/2018"},
{"id":919,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":372,"Response Time (sec)":1.04,"Date of Call":"4/12/2019"},
{"id":920,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":134,"Response Time (sec)":90.36,"Date of Call":"10/23/2018"},
{"id":921,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":438,"Response Time (sec)":79.84,"Date of Call":"8/26/2018"},
{"id":922,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":460,"Response Time (sec)":156.15,"Date of Call":"10/25/2018"},
{"id":923,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":449,"Response Time (sec)":191.73,"Date of Call":"10/29/2018"},
{"id":924,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":347,"Response Time (sec)":135.49,"Date of Call":"5/12/2019"},
{"id":925,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":97,"Response Time (sec)":165.06,"Date of Call":"7/20/2018"},
{"id":926,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":176,"Response Time (sec)":52.54,"Date of Call":"8/16/2018"},
{"id":927,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":473,"Response Time (sec)":171.8,"Date of Call":"4/1/2019"},
{"id":928,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":146,"Response Time (sec)":235.35,"Date of Call":"2/6/2019"},
{"id":929,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":150,"Response Time (sec)":228.77,"Date of Call":"6/23/2019"},
{"id":930,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":467,"Response Time (sec)":225.0,"Date of Call":"5/28/2019"},
{"id":931,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":441,"Response Time (sec)":136.87,"Date of Call":"11/23/2018"},
{"id":932,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":459,"Response Time (sec)":154.48,"Date of Call":"4/2/2019"},
{"id":933,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":163,"Response Time (sec)":104.75,"Date of Call":"10/24/2018"},
{"id":934,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":125,"Response Time (sec)":196.76,"Date of Call":"10/14/2018"},
{"id":935,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":80,"Response Time (sec)":137.73,"Date of Call":"10/26/2018"},
{"id":936,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":100,"Response Time (sec)":90.88,"Date of Call":"3/23/2019"},
{"id":937,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":91,"Response Time (sec)":72.5,"Date of Call":"12/2/2018"},
{"id":938,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":335,"Response Time (sec)":28.62,"Date of Call":"2/13/2019"},
{"id":939,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":37,"Response Time (sec)":96.87,"Date of Call":"2/22/2019"},
{"id":940,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":280,"Response Time (sec)":2.82,"Date of Call":"12/13/2018"},
{"id":941,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":109,"Response Time (sec)":225.27,"Date of Call":"3/31/2019"},
{"id":942,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":102,"Response Time (sec)":95.35,"Date of Call":"5/30/2019"},
{"id":943,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":486,"Response Time (sec)":172.32,"Date of Call":"3/6/2019"},
{"id":944,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":152,"Response Time (sec)":85.62,"Date of Call":"10/22/2018"},
{"id":945,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":176,"Response Time (sec)":161.18,"Date of Call":"5/7/2019"},
{"id":946,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":239,"Response Time (sec)":207.35,"Date of Call":"1/4/2019"},
{"id":947,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":298,"Response Time (sec)":109.46,"Date of Call":"9/13/2018"},
{"id":948,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":285,"Response Time (sec)":99.55,"Date of Call":"1/12/2019"},
{"id":949,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":442,"Response Time (sec)":181.23,"Date of Call":"12/29/2018"},
{"id":950,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":488,"Response Time (sec)":157.93,"Date of Call":"6/28/2019"},
{"id":951,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":347,"Response Time (sec)":169.68,"Date of Call":"8/31/2018"},
{"id":952,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":89,"Response Time (sec)":196.31,"Date of Call":"7/12/2019"},
{"id":953,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":145,"Response Time (sec)":142.05,"Date of Call":"6/3/2019"},
{"id":954,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":239,"Response Time (sec)":229.14,"Date of Call":"8/2/2018"},
{"id":955,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":499,"Response Time (sec)":109.29,"Date of Call":"4/30/2019"},
{"id":956,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":433,"Response Time (sec)":217.2,"Date of Call":"1/10/2019"},
{"id":957,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":373,"Response Time (sec)":35.68,"Date of Call":"9/14/2018"},
{"id":958,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":70,"Response Time (sec)":36.14,"Date of Call":"6/21/2019"},
{"id":959,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":93,"Response Time (sec)":139.67,"Date of Call":"1/12/2019"},
{"id":960,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":73,"Response Time (sec)":134.4,"Date of Call":"11/10/2018"},
{"id":961,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":38,"Response Time (sec)":162.84,"Date of Call":"4/28/2019"},
{"id":962,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":336,"Response Time (sec)":39.41,"Date of Call":"9/23/2018"},
{"id":963,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":465,"Response Time (sec)":172.36,"Date of Call":"5/29/2019"},
{"id":964,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":247,"Response Time (sec)":86.12,"Date of Call":"12/24/2018"},
{"id":965,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":94,"Response Time (sec)":144.12,"Date of Call":"4/8/2019"},
{"id":966,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":466,"Response Time (sec)":154.86,"Date of Call":"10/8/2018"},
{"id":967,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":244,"Response Time (sec)":166.1,"Date of Call":"12/19/2018"},
{"id":968,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":243,"Response Time (sec)":157.94,"Date of Call":"4/26/2019"},
{"id":969,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":371,"Response Time (sec)":134.13,"Date of Call":"5/31/2019"},
{"id":970,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":185,"Response Time (sec)":138.79,"Date of Call":"5/11/2019"},
{"id":971,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":196,"Response Time (sec)":12.41,"Date of Call":"8/20/2018"},
{"id":972,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":235,"Response Time (sec)":185.53,"Date of Call":"3/8/2019"},
{"id":973,"Successful Call": "No","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":86,"Response Time (sec)":227.84,"Date of Call":"12/31/2018"},
{"id":974,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":41,"Response Time (sec)":101.73,"Date of Call":"1/6/2019"},
{"id":975,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":389,"Response Time (sec)":177.27,"Date of Call":"6/11/2019"},
{"id":976,"Successful Call": "No","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":469,"Response Time (sec)":102.56,"Date of Call":"4/27/2019"},
{"id":977,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":142,"Response Time (sec)":189.17,"Date of Call":"9/9/2018"},
{"id":978,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":44,"Response Time (sec)":65.71,"Date of Call":"10/22/2018"},
{"id":979,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":226,"Response Time (sec)":177.16,"Date of Call":"1/9/2019"},
{"id":980,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":326,"Response Time (sec)":38.97,"Date of Call":"9/3/2018"},
{"id":981,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":485,"Response Time (sec)":22.16,"Date of Call":"9/22/2018"},
{"id":982,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":333,"Response Time (sec)":180.33,"Date of Call":"12/23/2018"},
{"id":983,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":325,"Response Time (sec)":75.41,"Date of Call":"2/17/2019"},
{"id":984,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":429,"Response Time (sec)":28.16,"Date of Call":"6/19/2019"},
{"id":985,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":362,"Response Time (sec)":156.43,"Date of Call":"11/30/2018"},
{"id":986,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":48,"Response Time (sec)":117.05,"Date of Call":"8/5/2018"},
{"id":987,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":80,"Response Time (sec)":175.6,"Date of Call":"4/12/2019"},
{"id":988,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":95,"Response Time (sec)":214.38,"Date of Call":"11/20/2018"},
{"id":989,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":282,"Response Time (sec)":160.64,"Date of Call":"2/7/2019"},
{"id":990,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":488,"Response Time (sec)":162.98,"Date of Call":"2/23/2019"},
{"id":991,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":312,"Response Time (sec)":40.99,"Date of Call":"12/10/2018"},
{"id":992,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":434,"Response Time (sec)":95.2,"Date of Call":"6/19/2019"},
{"id":993,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":390,"Response Time (sec)":216.44,"Date of Call":"5/26/2019"},
{"id":994,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":448,"Response Time (sec)":21.7,"Date of Call":"1/5/2019"},
{"id":995,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":98,"Response Time (sec)":18.14,"Date of Call":"8/20/2018"},
{"id":996,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":222,"Response Time (sec)":211.7,"Date of Call":"5/29/2019"},
{"id":997,"Successful Call": "Yes","First Call Resolution":"Yes", "Customer Satisfaction": "Satisfied","Talk time (sec)":329,"Response Time (sec)":45.54,"Date of Call":"7/28/2018"},
{"id":998,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":199,"Response Time (sec)":123.06,"Date of Call":"2/25/2019"},
{"id":999,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":463,"Response Time (sec)":10.89,"Date of Call":"12/23/2018"},
{"id":1000,"Successful Call": "Yes","First Call Resolution":"No", "Customer Satisfaction": "Neutral","Talk time (sec)":345,"Response Time (sec)":90.23,"Date of Call":"5/14/2019"}]
}
              
            
!
999px

Console