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                <h1>HelpDesk Sequence Diagram</h1>
<div class="mermaid">
    Ty -->> HelpDesk: Task created
	Ty-->Ty: waits...
    Ray-xKira: This is a bulk update
    Kira-x HelpDesk: This is a bulk update
    Ty->> Kira: Is there anything else you need?
	Sam-->>HelpDesk: Approved
	Austin->>Kira: May I have an update?
	Dan-xAustin: We don't grant access, reach out to Jim
	Dan--xHelpDesk: Task closed
    Note right of Dan: Where did this start<br>to go wrong?
	Ty-->>Jim: Reaches out
	Austin->>Sam: Can you reach out to Jim?
	Sam->>Austin: Ty already has
	Austin-->Austin: waits...
	Ty->>Nance: Can you approve reopening this?
	Ty-->Ty: waits...
	Ty->>Austin: Did you get access?
	Austin-xTy: No. How did it go with Jim?
	Ty->>Austin: Waiting on Nance.
	Ty-->Austin: Continues waiting...
	Dan-->>HelpDesk: Task created




                var config = {